Router dispatched?
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Router dispatched?
28-01-2008 10:11 AM
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How can I find out if my router has been dispatched, or when it will be, so that I have an idea when to expect it?
Cheers!
Re: Router dispatched?
28-01-2008 10:16 AM
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I've just look into this now and I've been advised that we are sending routers today for anyone experiencing delays receiving their hardware.
Re: Router dispatched?
28-01-2008 10:36 AM
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Re: Router dispatched?
28-01-2008 10:39 AM
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Re: Router dispatched?
28-01-2008 10:51 AM
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Also, I have already been given a free first month with PlusNet for the delay!
Don't worry, I am not complaining, just asking.
Cheers!
Re: Router dispatched?
28-01-2008 11:22 AM
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Re: Router dispatched?
28-01-2008 11:35 AM
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We've had a bit of a problem recently with our hardware suppliers which has meant that there's been a bit of a delay with recent hardware orders. However, this should now be resolved and as Chris mentioned, you should have your router within a couple of days.
Re: Router dispatched?
28-01-2008 11:37 AM
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But, yes, so far so good! As long as I can keep my connection up and running this evening. Fingers crossed!
Re: Router dispatched?
28-01-2008 11:42 AM
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Quote from: Jameseh Hi again Blue
We've had a bit of a problem recently with our hardware suppliers which has meant that there's been a bit of a delay with recent hardware orders. However, this should now be resolved and as Chris mentioned, you should have your router within a couple of days.
Thanks James! No problem!
Re: Router dispatched?
28-01-2008 1:15 PM
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Quote from: Jameseh Hi again Blue
We've had a bit of a problem recently with our hardware suppliers which has meant that there's been a bit of a delay with recent hardware orders. However, this should now be resolved and as Chris mentioned, you should have your router within a couple of days.
Hi James
I put in my order last week, and my order tracker says my line will be activated on Thursday... do you think the hardware will be delivered for then too? Or will be a slight knock on effect for orders..
Re: Router dispatched?
28-01-2008 1:18 PM
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I've just checked and you should stil receive you router by Thursday. I'd expect you to have it come Wednesday even
Re: Router dispatched?
28-01-2008 1:43 PM
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Quote from: BlueRhizome LOL! You do fall in love with your Internet Providers, don't you Nadger!
Not really but credit where credit is due
Re: Router dispatched?
28-01-2008 3:56 PM
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I ordered mine on the 12th and guess what............ still waiting after being told it would be 2 to 3 days and although I asked the question as to where it was on the 23rd and 26th, have only just received a reply.
Re: Router dispatched?
28-01-2008 4:14 PM
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I'm truly sorry that you have had to wait for so long.
We've had all kinds of problems with our suppliers, which of course isn't your fault at all. We now have stock and are shipping these out today, which should result in your hardware arriving on Wednesday.
Re: Router dispatched?
28-01-2008 5:48 PM
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I must be lucky because all of my questions to PN so far have been answered within the next few minutes...
Hope you get you router soon. It sounds like it anyway!
See you!
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