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Router Won't connect to broadband

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Newbie
Posts: 2
Registered: ‎02-12-2017

Router Won't connect to broadband

Hi.
I have the Hub One router.
Last night I had a power outage which casued my router to turn off. Once the power came back on the normal lights flashed up but instead of the router going blue it stayed amber with the 'b' on the bottom right.
I accessed the hub, advanced settings and the connectivity is 'disconnected' I re-entred my username and password but it refreshes to the same page with 'Disconnected'.

Any ideas?

Thanks!
2 REPLIES 2
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Hero
Posts: 4,899
Thanks: 2,114
Fixes: 140
Registered: ‎30-06-2016

Re: Router Won't connect to broadband

This is a repeat posting that will probably be deleted by the Moderator. See your other posting for my reply.

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Moderator
Moderator
Posts: 29,615
Thanks: 3,067
Fixes: 459
Registered: ‎14-04-2007

Re: Router Won't connect to broadband

Moderator's Note

Topic locked in favour of https://community.plus.net/t5/Broadband/Router-Won-t-connect-to-broadband/m-p/1496241#M319626

Customer and Forum Moderator. Windows 10 Firefox 79.0 (64-bit)