Ridiculously high monthly usage!
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Ridiculously high monthly usage!
16-01-2013 1:37 PM
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I have just started my 10GB internet package with PlusNet. I have only had my internet active since the weekend of the 12th/13th. I have just checked our monthly usage and we have apparently used 7.41GB in the space of a few days!!! this can't be right.
I then looked at the breakdown and 53% of that 7.41GB is streaming. so 3.93GB of streaming?! i didnt know that was possible. the only streaming i can think of would include using youtube in the evenings to watch a few funny clips or watching longer (20mins~) on vimeo or dailymotion.
please help!
FYI: 1.7GB has been used on 'web' browsing ( that sounds quite high for a few days of internet? my flatmates just browse facebook and i dont download any large files.). Gaming has used 370mb.
Re: Ridiculously high monthly usage!
16-01-2013 1:53 PM
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Re: Ridiculously high monthly usage!
16-01-2013 1:56 PM
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It is actually quite easy to accrue that much usage from streaming even over the course of a few days. I'm wondering if you've been streaming the videos in HD as that can quickly push up the amount of bandwidth being used.
Being completely honest those figures you've mentioned don't seem to be unreasonable. Don't worry I'm not trying to do the hard sell and try to get you to upgrade but I'm wondering if you're aware that usage is free between midnight and 8am (I understand a lot of people might not be able to make the best use of that due to the hours they keep). But I would definitely check the quality of the videos you're viewing and see if altering your habits a little makes a difference to the usage recorded
Re: Ridiculously high monthly usage!
16-01-2013 1:58 PM
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I understand that after midnight its free so I best use that advantage more but still! good to see gaming isnt that high.
Re: Ridiculously high monthly usage!
16-01-2013 2:02 PM
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http://www.thinkbroadband.com/faq/sections/beginners.html#63 Has some good guidelines.
You can also install a local monitor such as the one from ThinkBroadband or Networx
Re: Ridiculously high monthly usage!
16-01-2013 2:03 PM
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thanks for the replies guys
Re: Ridiculously high monthly usage!
16-01-2013 3:28 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Ridiculously high monthly usage!
16-01-2013 4:13 PM
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Re: Ridiculously high monthly usage!
16-01-2013 4:15 PM
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dick:quote
Re: Ridiculously high monthly usage!
16-01-2013 4:22 PM
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Re: Ridiculously high monthly usage!
16-01-2013 4:28 PM
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So the unlimited plan would start from 7/2/12 rather than this month am I correct? And it wouldn't be a 'new' contract but instead just fill in the remainder of my current one? thanks for the help
dick:quote
Re: Ridiculously high monthly usage!
16-01-2013 4:32 PM
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Re: Ridiculously high monthly usage!
16-01-2013 4:33 PM
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Re: Ridiculously high monthly usage!
16-01-2013 4:37 PM
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I always presumed streamed videos were held on their own big servers and I never actually downloaded anything. how wrong i was!
dick:quote
Re: Ridiculously high monthly usage!
16-01-2013 4:40 PM
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Quote Hi Adam, are you able to do it tomorrow?
No, sorry. That's why I mentioned we'd need to schedule it for the next billing date. I'll get that scheduled now for you though.
As Jim says it would be wise to apply a usage cap via the member centre to avoid extra costs in the meantime.
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