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Returning a loan router
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Returning a loan router
08-07-2011 12:52 PM
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As part of an attempt to fix my ongoing speed/noise problems I was loaned a Thomson router by PlusNet support, which I still have. I'm probably going to be cancelling my PlusNet account soon. When I do, how do I go about returning the loan router?
Thanks in advance.
Thanks in advance.
Message 1 of 9
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Re: Returning a loan router
11-07-2011 10:18 AM
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HI AJones
I've sent out a pre-paid returns bag for you.
Jojo
I've sent out a pre-paid returns bag for you.
Jojo
Message 2 of 9
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Re: Returning a loan router
11-07-2011 12:08 PM
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Thanks Jojo!
Message 3 of 9
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Re: Returning a loan router
12-07-2011 9:09 AM
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JoJo,
Would you mind doing the same for me? I have a Netgear N300 loaned to me by your support team when we were sorting out the earlier No-NAT issues about 3 months ago.
Thanks.
Would you mind doing the same for me? I have a Netgear N300 loaned to me by your support team when we were sorting out the earlier No-NAT issues about 3 months ago.
Thanks.
Now Zen, but a +Net residue.
Message 4 of 9
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Re: Returning a loan router
12-07-2011 10:26 AM
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Hi AlaricAdair
Yes, I've done that for you now.
Jojo
Yes, I've done that for you now.
Jojo
Message 5 of 9
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Re: Returning a loan router
12-07-2011 11:02 AM
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Would you be interested in getting my non-loan Netgear back (supplied as a mandatory element of Fibre)? It is still in its shrink wrap, and I'll never use it.
Yes I know that you have charged me 4.99 to have it posted to me, but I'm fine with that. It would be quite nice if you would get rid of the £40 charge if I terminate early - which I have no plan to do. But my motivation is simply to save the planet from 1 router's worth of landfill...
Yes I know that you have charged me 4.99 to have it posted to me, but I'm fine with that. It would be quite nice if you would get rid of the £40 charge if I terminate early - which I have no plan to do. But my motivation is simply to save the planet from 1 router's worth of landfill...
Message 6 of 9
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Re: Returning a loan router
12-07-2011 11:11 AM
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Hi AxeMurderer,
Thanks, but there's no facility to do that as it's a mandatory part of the fibre package.
Jojo
Thanks, but there's no facility to do that as it's a mandatory part of the fibre package.
Jojo
Message 7 of 9
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Re: Returning a loan router
12-07-2011 11:30 AM
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That's fine, and what I expected, but you can still have it back if you want it.
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Re: Returning a loan router
12-07-2011 11:35 AM
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Quote But my motivation is simply to save the planet from 1 router's worth of landfill...
That what ebays for just hold on to it at some point someone will want to buy it.
Message 9 of 9
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