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Resetting connection ?
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Resetting connection ?
07-04-2014 8:33 PM
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From late December to March 27th I had an excellent and stable connection with the only disconnects being due to power cuts during the winter storms.
Bandwidth was abt 2500 kbps and d/l speeds around 2 Mb/sec - pretty good for my connection.
Then for no obvious reason end March /early April saw a few disconnects with bandwidth dropping to +/-1350 kb/sec and d/l speed abt. 1 Mb.
So, early AM on April 6th I switched off the router for about 30 minutes and saw that the band width reset itself to 2550 kbps - great.
Unfortunately the d/l speed is still around 1 kbps and I'm wondering whether someone could be so kind as to reset this for me, as has happened from time to time in the past.
Bandwidth was abt 2500 kbps and d/l speeds around 2 Mb/sec - pretty good for my connection.
Then for no obvious reason end March /early April saw a few disconnects with bandwidth dropping to +/-1350 kb/sec and d/l speed abt. 1 Mb.
So, early AM on April 6th I switched off the router for about 30 minutes and saw that the band width reset itself to 2550 kbps - great.
Unfortunately the d/l speed is still around 1 kbps and I'm wondering whether someone could be so kind as to reset this for me, as has happened from time to time in the past.
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Re: Resetting connection ?
07-04-2014 9:20 PM
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I assume that you are on 21CN and if so it only needs the Plusnet current line speed updating https://portal.plus.net/my.html?action=data_transfer_speed but just to confirm can you check the BT IP profile from the BT speed test further diagnostics
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Re: Resetting connection ?
07-04-2014 10:29 PM
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Not to worry - it seems to have fixed itself now. I should have waited another day.
Sorry to have wasted your time.
Sorry to have wasted your time.
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Re: Resetting connection ?
07-04-2014 10:33 PM
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No problem - I wish they were all so easy
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