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Repeated broadband drop outs.

Stutodd
Newbie
Posts: 2
Registered: ‎19-08-2018

Repeated broadband drop outs.

My broadband keeps dropping out for a few seconds sometimes up to a five or ten minutes, then comes back. I have switched the filter and followed the advice on here. Any further tips?
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,142
Thanks: 998
Fixes: 403
Registered: ‎01-01-2012

Re: Repeated broadband drop outs.

Sorry to hear you're having issues.

It's certainly intermittent as shown below

Our tests are showing a external fault on the line so we've raised that for further investigation

We'll update you when we know more

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Stutodd
Newbie
Posts: 2
Registered: ‎19-08-2018

Re: Repeated broadband drop outs.

Thanks for your reply, looking forward to getting it sorted!