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Repeated Broadband Dropouts for last month

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Plusnet Help Team
Plusnet Help Team
Posts: 1,631
Thanks: 273
Fixes: 57
Registered: ‎26-03-2018

Re: Repeated Broadband Dropouts for last month

Hi @nicki77

Can I just ask a question regarding your most recent reply?

 


Currently I'm using the normal socket not the test socket.  The reason being that when using the test socket I get a bit of a gale through the wall from the gaps around the plate outside.  


 

 

Do you mean that there is space between the Master Socket and the wall which it is located on? 

If this is the case it sounds to me as though the socket itself is not in the optimal condition.

Please correct me if i have read that completely incorrectly!

 

Thanks,

Alisdair  

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 Plusnet Help Team