Remove max premium

[#1]

Could a member of plusnet staff please have a look at Question #104977888; and remove max premium.
Thanks in advance Ian

[#2]

I've made the change, but the BT wholesale bit didn't go through as smoothly as I'd have liked. If you notice any problems tomorrow, please let me know.

[#3]

Thanks Tony; I'll shout up if there are any problems.
Ian

[#4]

Okay; there seems to be a problem.
Synch speed 1152 kbps down, 288 kbps up
OLD synch speed 6800 kbps down and about 400 kbps up
I am on an old fixed rate ADSL profile not ADSL max.
When I migrated 6 months ago, a similar thing happened and got sorted out; thanks in advance
Ian

[#5]

That was the problem I was hoping wouldn't happen. I'm fixing it now.

[#6]

Check in an hour please

[#7]

Just checked.... Back to normal.
Thanks Tony 

[#8]

A huge relief