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Remove max premium
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Remove max premium
02-06-2015 5:58 PM
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Could a member of plusnet staff please have a look at Question #104977888; and remove max premium.
Thanks in advance Ian
Thanks in advance Ian
Message 1 of 8
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Re: Remove max premium
02-06-2015 6:41 PM
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Message 2 of 8
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Re: Remove max premium
02-06-2015 7:38 PM
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Thanks Tony; I'll shout up if there are any problems.
Ian
Ian
Message 3 of 8
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Re: Remove max premium
03-06-2015 8:52 AM
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Okay; there seems to be a problem.
Synch speed 1152 kbps down, 288 kbps up
OLD synch speed 6800 kbps down and about 400 kbps up
I am on an old fixed rate ADSL profile not ADSL max.
When I migrated 6 months ago, a similar thing happened and got sorted out; thanks in advance
Ian
Synch speed 1152 kbps down, 288 kbps up
OLD synch speed 6800 kbps down and about 400 kbps up
I am on an old fixed rate ADSL profile not ADSL max.
When I migrated 6 months ago, a similar thing happened and got sorted out; thanks in advance
Ian
Message 4 of 8
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Re: Remove max premium
03-06-2015 9:23 AM
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Message 5 of 8
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Re: Remove max premium
03-06-2015 9:32 AM
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Message 6 of 8
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Re: Remove max premium
03-06-2015 10:47 AM
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Just checked.... Back to normal.
Thanks Tony
Thanks Tony
Message 7 of 8
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Re: Remove max premium
03-06-2015 6:59 PM
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Message 8 of 8
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