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Remove BT Sport app from Broadband account

Katcambo
Newbie
Posts: 2
Registered: ‎28-10-2018

Remove BT Sport app from Broadband account

How do I cancel bt Sport from my broadband account? I'm going round in circles trying to find a way. I had a promotional discount which has now ended and I want to cancel it now.
4 REPLIES 4
CharlieBV
Grafter
Posts: 28
Thanks: 21
Fixes: 2
Registered: ‎11-09-2018

Re: Remove BT Sport app from Broadband account

Hey there,

 

 

You can call in the customer service in order for them to remove your BT Sport App. As such, it will then not appear into the next invoice. :smiley:

 

Hope this help

Katcambo
Newbie
Posts: 2
Registered: ‎28-10-2018

Re: Remove BT Sport app from Broadband account

If prefer not to call plusnet. I've has terrible experiences of having to wait in a queue to be answered for over half an hour. Is there no other way?
CharlieBV
Grafter
Posts: 28
Thanks: 21
Fixes: 2
Registered: ‎11-09-2018

Re: Remove BT Sport app from Broadband account

Maybe write a ticket and someone will come across your account and give you a call regarding this matter. :thumbsup:

Plusnet Help Team
Plusnet Help Team
Posts: 1,915
Thanks: 359
Fixes: 75
Registered: ‎11-01-2018

Re: Remove BT Sport app from Broadband account

 

Hi @Katcambo,

 

Thanks for getting in touch.

 

I've set you up a ticket here which you can respond to - once you've done so, we'll be happy to remove the BT Sport App from your account.

 

Just give us a nudge here once you've responded so we can pick this up for you.

 

Best wishes

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team