Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Refreshment/Squirrelmail
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Refreshment/Squirrelmail
Not applicable
Refreshment/Squirrelmail
22-02-2010 6:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Every so often (might be about 6 to 8 weekly) I can't see my emails in Squirrelmail. I click on one and it returns a blank page.
I have to send in a support ticket or telephone to request that my mailbox is 'refreshed'.
It then takes at least 4 hours for it to work correctly again.
Please can someone explain why this occurs and also why it is recurring?
It's never happened in Gmail.
I have to send in a support ticket or telephone to request that my mailbox is 'refreshed'.
It then takes at least 4 hours for it to work correctly again.
Please can someone explain why this occurs and also why it is recurring?
It's never happened in Gmail.
Message 1 of 4
(806 Views)
3 REPLIES 3
Not applicable
Re: Refreshment/Squirrelmail
23-02-2010 9:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Anyone?
Message 2 of 4
(312 Views)
Re: Refreshment/Squirrelmail
23-02-2010 1:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi poppy,
This is something we've seen reported and there's a problem open that I've updated with your details. As soon as we get anything there we'll let you know, however it's a tricky one as we need to catch it when the issue is actually happening in order that we can find the error and what's causing it (as soon as the mailbox is refreshed the error disappears and we can't then find out what's going on). However I'm optimistic.
This is something we've seen reported and there's a problem open that I've updated with your details. As soon as we get anything there we'll let you know, however it's a tricky one as we need to catch it when the issue is actually happening in order that we can find the error and what's causing it (as soon as the mailbox is refreshed the error disappears and we can't then find out what's going on). However I'm optimistic.
Message 3 of 4
(312 Views)
Not applicable
Re: Refreshment/Squirrelmail
23-02-2010 1:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you for the reply Matt. Glad to know that it isn't just me and that hopefully we will get a fix sometime soon.
Message 4 of 4
(312 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Refreshment/Squirrelmail