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Re Unlimited to Premium Product Change
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- Re Unlimited to Premium Product Change
Re Unlimited to Premium Product Change
04-11-2009 2:25 PM
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Hi,
Yesterday I got confirmation of my product being changed from unlimited to premium (keeping existing 8mb line).
I have queried the change, as now may account says the monthly charge is £19.99, when previously it was £15.99 due to being a market 3 area.
Am I going to be charged £19.99?
I did query it yesterday, but no-one has replied to the ticket in over 24 hours. (30558376)
Yesterday I got confirmation of my product being changed from unlimited to premium (keeping existing 8mb line).
I have queried the change, as now may account says the monthly charge is £19.99, when previously it was £15.99 due to being a market 3 area.
Am I going to be charged £19.99?
I did query it yesterday, but no-one has replied to the ticket in over 24 hours. (30558376)
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Re Unlimited to Premium Product Change
04-11-2009 4:01 PM
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Hiya,
I've fixed this for you now and replied to your ticket.
Apologies for our error.
I've fixed this for you now and replied to your ticket.
Apologies for our error.
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Re: Re Unlimited to Premium Product Change
04-11-2009 4:09 PM
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Thanks James. Much appreciated.
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- Re Unlimited to Premium Product Change