Rate capping at ~half of sync speed?
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- Rate capping at ~half of sync speed?
Rate capping at ~half of sync speed?
31-08-2017 5:35 PM
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Hi, does anyone have any experience with consistently getting half the throughput of your sync speed please? plusnet have changed my noise margin to eliminate error but im still capped at 9-9.5mbit on a sync of ~19-20mbit. This is a relatively new thing but happens at all times of day persists acrosss router reboots and on different machines connected via patch cable so no wifi
Re: Rate capping at ~half of sync speed?
01-09-2017 12:31 AM - edited 01-09-2017 12:31 AM
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Sounds like they've reset your physical lines sync DLM *dynamic line management* but you may still be capped in software. This is also known as your IP profile and will always be a bit slower but could be wrong by a larger margin which would give you this problem. I'd ask them to check this.
Re: Rate capping at ~half of sync speed?
02-09-2017 4:05 PM
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Hi there.
From testing your line we can see that your sync rate is 19229kbps and your profile is 20700kbps which is a wee high but that won't be causing any issues. It looks like you've called us a few days ago and we've reset the line?
How are things now?
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- Rate capping at ~half of sync speed?