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Radius Log Request

plusnettony
Plusnet Staff
Plusnet Staff
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Registered: ‎24-07-2014

Re: Radius Log Request

That's been sorted now, you should be able to add them.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
jab1
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Registered: ‎24-02-2012

Re: Radius Log Request

Thanks Tony - bit late I know, but a genuine message.  Wink
John
jab1
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Re: Radius Log Request

If you're still interested, Kevin,  I'll try and add that synch speed plot
Just wondering what the promised thunderstorms will do - I'm going to risk it and leave everything running.  Wink
John
Townman
Superuser
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Registered: ‎22-08-2007

Re: Radius Log Request

Hi John,
Not so much my interest as your commitment.  That's a 33+% decrease in synch speed.  Really need to get a profile on this so that the source of the REIN can be identified.
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
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Re: Radius Log Request

Kevin - sorry, that obviously created a false impression. I value your interest and help on this - it's just that I am having to juggle a few balls atm, and they are proving difficult to catch. Wink
I would dearly like to get to the bottom of this, but at the moment so long as I have a connection, I'll have to be satisfied.
Maybe towards the middle/end of next week when things have calmed down a bit, I'll be able to spend more time on what i need.
John
jab1
Legend
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Re: Radius Log Request

BT speedtest:
1. Best Effort Test: -provides background information.
Download  Speed
6.74 Mbps

0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 6.74 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 6.75 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.64 Mbps

0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.64Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
John
Townman
Superuser
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Registered: ‎22-08-2007

Re: Radius Log Request

Hi John,
Post #34 is the one with the figures we need to see.
A line of your attenuation (34dB) ought to deliver circa 12-13Mbps DS synch @6dB with ADSL2+ modulation.
That should give a profile in the region of 11Mbps - speed tests should be around 10.5Mbps.
A line synched without noise, later experiencing noise will see the SNRM fall below 6dB and possibly drop.
A line synched with noise, later experiencing no noise will see the SNRM raise above 6dB - this will lead to a lower error rate as well.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
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Re: Radius Log Request

@ CRT - any chance of my radius logs from 02/07 to date, please?
@ Kevin - no xDSL or PPP drops since that last catastrophic one. Odd DS SNRM fluctuations, but they don't last long & seem to recover to 12.7/13.1 quickly.
Will try and post relevant pics &c if I get half an hour later on.
John
Townman
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Re: Radius Log Request

John,
That is exactly what we are looking for.  Such events (if the SNRM were not so high) might have dropped the link.
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
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Re: Radius Log Request

Watch this space  Wink
Thought I was getting an afternoon off, but no such luck. I'm afraid it's going to be earlyish tomorrow,  but I'll leave everything running.
John
jab1
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Re: Radius Log Request

FAO Kevin
I was out this afternoon - came back and looked at router  log as JDS was showing a new IP. Discovered there had been a PPP drop 14.45.06 - 14.45.26 - which didn't show on RS, but no change in SNRM or speed.
Just getting ready to post that snippet, and I've had TWO DSL drops #1 17.04.43 - 17.05.31  #2 17.07.25 - 17.08.12
Connected now @ 11.976 DS/0.780 US  SNRM 5.9/6.1 DS /5.9 US.
Don't know how long it will hold - SNRM is fluctuating a bit.
John
Townman
Superuser
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Re: Radius Log Request

@CRT,
Can you please post a VR plot?
Thank you,
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
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Re: Radius Log Request

And ANOTHER one: Down 17.33.21 Up 17.34.08  with no change in SNRM or connection speed. This is NOTHING to do with my internal wiring, or anything I or my equipment is doing - nothing has changed.
John
jab1
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Re: Radius Log Request

Cat/Chris - while you're about, can you respond to mine (& Townmans) request for a Radius log from 30/06 to date please? My connection is still a bit iffy, but seems a little more stable. Ta.
John
jab1
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Re: Radius Log Request

Router Stats @0757
          Uptime: 1 day, 14:23:25    DSL Type: ITU-T G.992.5    Bandwidth (Up/Down) [kbps/kbps]: 804 / 11,939    Data Transferred (Sent/Received) [MB/GB]: 497.08 / 4.45    Output Power (Up/Down) [dBm]: 12.2 / 20.8    Line Attenuation (Up/Down) [dB]: 16.8 / 34.0    SN Margin (Up/Down) [dB]: 5.8 / 6.1    System Vendor ID (Local/Remote): TMMB / ----    Chipset Vendor ID (Local/Remote): BDCM / TSTC    Loss of Framing (Local/Remote): 86 / 0    Loss of Signal (Local/Remote): 18 / 0    Loss of Power (Local/Remote): 0 / 0    Loss of Link (Remote): -    Error Seconds (Local/Remote): 2,035 / 23    FEC Errors (Up/Down): 89,370 / 10,336,528    CRC Errors (Up/Down): 580 / 11,610    HEC Errors (Up/Down): 1,722 / 64,276
John