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Quick question - password to router

FIXED
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Dabbler
Posts: 18
Thanks: 1
Registered: ‎23-02-2019

Quick question - password to router

Hi there. 

I'm just changing my router from OneHub. I've lost the email with the account password to set up internet.

The one I mean is where the username is p************@plus.dsl.net

I've logged into my account and it says that the password is hidden for security reasons but I can't seem to access it.

Thanks for your help!

P.

 

 

 

 

6 REPLIES 6
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Seasoned Hero
Posts: 5,134
Thanks: 2,272
Fixes: 148
Registered: ‎30-06-2016

Re: Quick question - password to router

@pn0705 

If you look on the log in page you will find a lost password tab. A new one should be emailed to you.

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Hero
Posts: 4,737
Thanks: 1,575
Fixes: 47
Registered: ‎24-02-2012

Re: Quick question - password to router

I think the one you need is your account password, which you set up when you joined, and should have taken a note of, because it will be hidden for security reasons.

Which browser do you use, as I know FireFox at least usually will remember any created PWs, if you say yes to its offer to do so.

John
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Dabbler
Posts: 18
Thanks: 1
Registered: ‎23-02-2019

Re: Quick question - password to router

Thanks Baldick and Jab1.

It is this one Jab. I always keep email in a specific folder but it's not there. I must have deleted it by mistake. 

I believe that I'll need it to enter into the router settings to enable internet access.

Is there a way to re-set the password or get a reminder?

 

 

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Pro
Posts: 509
Thanks: 112
Fixes: 7
Registered: ‎25-08-2010

Re: Quick question - password to router

Fix

Hi @pn0705 

Go to https://www.plus.net/member-centre/login?home=login enter your Username and choose "Forgot Your Password"

Dave

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Dabbler
Posts: 18
Thanks: 1
Registered: ‎23-02-2019

Re: Quick question - password to router

Thank you! I get slightly nervous with password changes and how they effect the router but all seems to be ok!

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Rising Star
Posts: 96
Thanks: 7
Fixes: 2
Registered: ‎09-06-2013

Re: Quick question - password to router

Hi - may be a red herring  but you may find that it is your user id that is the problem

 

 

router user name should be  ********@plusdsl.net

 

 

your original post mentioned  *******'@plus.dsl.net  which is incorrect

 

good luck