Question #85864399
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Re: Question #85864399
21-07-2014 2:37 PM
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Re: Question #85864399
21-07-2014 2:53 PM
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Re: Question #85864399
21-07-2014 3:21 PM
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Re: Question #85864399
21-07-2014 11:03 PM
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Re: Question #85864399
22-07-2014 10:59 AM
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The line quality is still poor. There's no harm in leaving the connection to stabilise, the SNR will probably drop if the ILQ goes green which will bring the sync above FTR.
Re: Question #85864399
25-07-2014 5:20 PM
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According to Thinkbroadband the hump of red relates to the following:
A classic example of peak time affecting latency, and suggests the provider in question is running its links at very close to capacity.
Its a real pity the BTOR hamper Plusnet with poor infrastructure
Re: Question #85864399
25-07-2014 5:36 PM
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Re: Question #85864399
25-07-2014 5:47 PM
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Re: Question #85864399
28-07-2014 7:40 AM
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From the last reply I had on my open ticket it appears I would have to go through the whole fault reporting rigmarole YET again
I really am at the end of my patience with this. I have done everything tech support have asked, including installing the 582n to prove it wasn't my router that was faulty. I have come to the conclusion that this will never be sorted and feel that Plusnet as a company don't care once they get your money.
To say I am angry and disappointed would be an understatement. This has been going on for far too long with no adequate resolution.
Re: Question #85864399
28-07-2014 10:04 AM
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Re: Question #85864399
28-07-2014 11:14 AM
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Re: Question #85864399
28-07-2014 1:01 PM
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The outcome will be for an engineer to visit, simply because there aren't any changes we can make remotely. If you're happy for us to arrange a visit, please also leave us your engineer availability.
Re: Question #85864399
28-07-2014 1:05 PM
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Re: Question #85864399
28-07-2014 1:13 PM
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Re: Question #85864399
28-07-2014 4:15 PM
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Will only be available next week on 4 August Afternoon, then away for a friends funeral.
Next availabilty is 11 August in the Afternoon and any other day that week with notice as we are on leave from work and may wish to go out for days
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