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Quert re: DSLMax
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- Quert re: DSLMax
Quert re: DSLMax
18-02-2008 4:28 PM
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I recently applied for my ADSL to be upgraded to DSL Max. This is the reply I got and the question was closed.
Question Topic: Your question | ID: 24110190 Closed
Your comment 5:49pm, Thursday 7th February 2008
[Support Wizard Journey]
[Upgrade now to \'Up to 8Mb\']
[Max Wizard]
[max wizard]
[upgrade now to 8Mb}
[Additional Information]
I would like to receive an \'Up to 8Mb\' upgrade
K**** R******
Copied To: k********@gmail.com
Script User Automated Script Pool 2:01am, Friday 8th February 2008
We acknowledge your request to be regraded to DSLMax as a priority and will endeavour to submit your order ASAP.
Regards
Customer Support
Can anyone tell me how will I know when the regrade has been done?? Yesterday, the following closed reply was in 'My Questions' -
Service notice | ID: SN49697859 Closed
Your comment 9:42am, Monday 18th February 2008
Bandwidth usage has been reset
Is this anything to do with DSL Max?? I haven't a clue.
Thank You for any help anyone can give.
Question Topic: Your question | ID: 24110190 Closed
Your comment 5:49pm, Thursday 7th February 2008
[Support Wizard Journey]
[Upgrade now to \'Up to 8Mb\']
[Max Wizard]
[max wizard]
[upgrade now to 8Mb}
[Additional Information]
I would like to receive an \'Up to 8Mb\' upgrade
K**** R******
Copied To: k********@gmail.com
Script User Automated Script Pool 2:01am, Friday 8th February 2008
We acknowledge your request to be regraded to DSLMax as a priority and will endeavour to submit your order ASAP.
Regards
Customer Support
Can anyone tell me how will I know when the regrade has been done?? Yesterday, the following closed reply was in 'My Questions' -
Service notice | ID: SN49697859 Closed
Your comment 9:42am, Monday 18th February 2008
Bandwidth usage has been reset
Is this anything to do with DSL Max?? I haven't a clue.
Thank You for any help anyone can give.
Message 1 of 3
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2 REPLIES 2
Re: Quert re: DSLMax
18-02-2008 4:32 PM
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Hi there,
That's an automatically generated ticket reply. You're normally moved to Max within about 2 weeks.
The bandwidth usage service notice is merely telling you that your usage has been reset as per your starting a new billing month,
That's an automatically generated ticket reply. You're normally moved to Max within about 2 weeks.
The bandwidth usage service notice is merely telling you that your usage has been reset as per your starting a new billing month,
Message 2 of 3
(305 Views)
Re: Quert re: DSLMax
18-02-2008 4:36 PM
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Thank You - that was quick.
Katie
Katie
Message 3 of 3
(305 Views)
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