Profile stuck ?
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Profile stuck ?
28-10-2011 11:24 AM
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Sync speed: 5095
BT IP profile: 4494 Kbps
So why is plusnet's profile is still stuck at 3.5 Mbps ? (I believe it should be at 4 ?) Can someone please give it a nudge ?
(I've had to invest in a fairly expensive router and spend many, many weeks tweaking it/waiting for the 72 hour stabilization, so would really appreciate every bit I can get from my line)
Re: Profile stuck ?
28-10-2011 11:32 AM
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http://community.plus.net/forum/index.php/topic,97407.208.html
Re: Profile stuck ?
28-10-2011 11:39 AM
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Quote from: AndyS So why is plusnet's profile is still stuck at 3.5 Mbps ?
It is because of the new 88.2% IP profile method and Plusnet's system hasn't been updated to work with it yet. I believe it is being updated in December.
Re: Profile stuck ?
28-10-2011 11:42 AM
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But if plusnet is using the "old" method - shouldn't a 5Mbps sync give a 4Mbps IP profile ?
Re: Profile stuck ?
28-10-2011 11:49 AM
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Quote from: AndyS shouldn't a 5Mbps sync give a 4Mbps IP profile ?
No, because 5095kbps is out of the range of 4Mbps and it is out of the range of 4.5Mbps. As it doesn't fit into either of those ranges, Plusnet doesn't change the profile.
There is more info here: http://www.kitz.co.uk/adsl/IPprofile.htm
Re: Profile stuck ?
28-10-2011 11:50 AM
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Re: Profile stuck ?
28-10-2011 11:56 AM
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I do use the kitz site now and then, but they need to update their calculator as well, since it doesn't accept 5095 as a valid sync value (http://kitz.co.uk/adsl/IPprofile.htm#IP_profile_calculated)
Edit: I'll wait for Plusnet to see if they'll manually set the profile, else the above option is always there
Re: Profile stuck ?
28-10-2011 11:58 AM
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Quote from: AndyS Let's see if I can reduce my sync speed by a bit so that's its a 'valid' sync again, and then I can get that extra 500Kbps....
You will probably still have to get one of the Plusnet staff to change the Plusnet profile as the system isn't working with the new profiles yet.
Quote Thank you sjrinfroyle this makes sense now
Thank you, I do try :).
Re: Profile stuck ?
28-10-2011 12:12 PM
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Re: Profile stuck ?
28-10-2011 12:15 PM
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Quote from: 32110 I'm looking forward to update to BT/PN systems.
I am still on the old system so I still have to wait ages for my profile to increase!
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