Profile stuck? any suggestions?
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- Profile stuck? any suggestions?
Re: Profile stuck? any suggestions?
26-04-2011 3:22 PM
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it's a netgear DG384G v2, i've updated to the latest firmware (can't remember exactly which one but it's router firmware v3.xx.xx and adsl firmware v7.xx) sorry i can't be any more precise but i don't have the router here atr the moment.
I've noticed that someone else was having issues with the exchange trying to negotiate at 3dB which resulted in connection drops, could this be the case?
Re: Profile stuck? any suggestions?
26-04-2011 3:45 PM
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The thing is there's a lot of connections timing out at exactly 8 minutes. Is there an idle timeout setting on the router? If so, select 0 or always on.
Jojo
Re: Profile stuck? any suggestions?
26-04-2011 4:03 PM
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timeout has always been set to 0 and this hasn't changed between yesterday before 5pm and yesterday after 5:30 pm when the connection drops started.
Re: Profile stuck? any suggestions?
26-04-2011 4:24 PM
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Hopefully i'll have a working connection with the mobile when i get home so i can check back here.
It does look to me as when the Rx was at 6dB the connection was stable but than it lowered to 5 and started dipping even lower with an increased sync rate but unstable line. To be honest i was far happy with Sync at 15140 and 6dB noise margin
Re: Profile stuck? any suggestions?
26-04-2011 4:29 PM
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MTU is 1500
Re: Profile stuck? any suggestions?
26-04-2011 8:38 PM
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ADSL Link Downstream Upstream
Connection Speed 15227 kbps 445 kbps
Line Attenuation 23 db 7.5 db
Noise Margin 5 db 20 db
with the downstream noise margin fluctuating down to 0 as soon as some bandwidth is used, when it was 6 db it hardly moved from there and the connectinon was stable for over 3 days
Re: Profile stuck? any suggestions?
27-04-2011 8:53 AM
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Re: Profile stuck? any suggestions?
27-04-2011 9:06 AM
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I could look at hard fixing the SNR to 6dB from the exchange side. It wouldn't stop the SNR from fluctuating but whenever the line re-syncs it would start at 6dB.
Jojo
Re: Profile stuck? any suggestions?
27-04-2011 9:46 AM
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managed to grab a screen so hopefully it will make it more clear, i do have more screens with similar patterns from yesterday
Re: Profile stuck? any suggestions?
27-04-2011 10:35 AM
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Re: Profile stuck? any suggestions?
27-04-2011 10:57 AM
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Re: Profile stuck? any suggestions?
27-04-2011 11:45 AM
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Not every drop is 8 minutes, but in the last 36 hours you have had 11 drops that have been exactly 8 minutes. It may not be relevant but definitely worth trying another router.
Jojo
Re: Profile stuck? any suggestions?
27-04-2011 1:26 PM
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Re: Profile stuck? any suggestions?
27-04-2011 3:04 PM
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Re: Profile stuck? any suggestions?
27-04-2011 3:13 PM
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strange thing is that we had solid connection for over 3 days until it got uncapped and than monday 17:30 boom bye bye
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