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Profile mismatch?

essenby
Grafter
Posts: 139
Registered: ‎30-07-2007

Profile mismatch?

This evening I noticed my connection seemed to be a little slow so I did a speed test and got around 450K  - which is about a quarter my norm.  I checked the router and O was synched at around 500 so promptly did a reboot.
My synch is now 2700 and my line profile according to PlusNet is 2500 - both my normal settings.  But a speed test from BT shows the following:-

Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
454 Kbps

0 Kbps 500 Kbps
Max Achievable Speed
Download speedachieved during the test was - 454 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :2784 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps

My BT profile appears capped at 500K - can anything be done about this?  After all - I've just syncjed at 2700 and PlusNet tests give me a min of 2000 and a current profile of 2500
2 REPLIES 2
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Profile mismatch?

Unfortunately not - it will take a few days for the BT value to increase.
It looks as though the Plusnet value hasn't picked up the low value yet - but it will  Roll_eyes
essenby
Grafter
Posts: 139
Registered: ‎30-07-2007

Re: Profile mismatch?

I can think of only one word in reply.  It begins with "B"  Cry

Thanks Oldjim - I think  Undecided