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Profile change

markcullern
Newbie
Posts: 4
Registered: ‎21-08-2013

Profile change

‎21-08-2013 3:31 PM

Ive changed some wiring in the house and the router now connects at 17 instead of 12.  Any chance of a profile change and uncap the upload please Smiley
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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,874
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Profile change

‎21-08-2013 4:39 PM

Hi there,
I've just tweaked the profile to 15100kbps on our systems to match that on BT's.
Also an order has been placed to uncap the upstream of your connection tomorrow Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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