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Profile bump please
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- Profile bump please
Profile bump please
13-02-2013 8:25 AM
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Thanks to the much appreciated efforts of PlusNet support staff and 2 visits from OpenReach engineers I now seem to have a very stable line and a much faster sync. My BT profile is now 3.25Mbps but my PlusNet profile seems to be stuck on 3Mbps. Could someone from PlusNet give it a kick please?
Many thanks
HughA
Many thanks
HughA
Message 1 of 6
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5 REPLIES 5
Re: Profile bump please
13-02-2013 9:22 AM
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HI HughA
I read somewhere you can only get 88% of the bt profile
so your not far out
Kuga
I read somewhere you can only get 88% of the bt profile
so your not far out
Kuga
Message 2 of 6
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Re: Profile bump please
13-02-2013 10:12 AM
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Hi Kuga
Not quite right there. The BT profile is 88.2% of the SYNC speed (3.69Mbps for me at the moment) which is 3.25Mbps. The PlusNet profile should be the same as the BT profile rounded down to the nearest 100Kbps, ie 3.2Mbps in my case.
HughA
Not quite right there. The BT profile is 88.2% of the SYNC speed (3.69Mbps for me at the moment) which is 3.25Mbps. The PlusNet profile should be the same as the BT profile rounded down to the nearest 100Kbps, ie 3.2Mbps in my case.
HughA
Message 3 of 6
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Re: Profile bump please
13-02-2013 10:12 AM
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That's been bumped for you
Message 4 of 6
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Re: Profile bump please
13-02-2013 10:23 AM
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Thanks Chris.
Message 5 of 6
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Re: Profile bump please
13-02-2013 11:42 AM
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Wrong again
Still glad you are getting it sorted
Still glad you are getting it sorted
Message 6 of 6
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