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Profile Issue

uren1980
Dabbler
Posts: 21
Registered: ‎28-10-2009

Profile Issue

Could someone please nudge my profile back to its usual 2000k. It is currently 250k.
Some BT speedtest stats:
Download speedachieved during the test was - 133 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2592 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
1 REPLY 1
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Profile Issue

Quote from: uren1980
Could someone please nudge my profile back to its usual 2000k. It is currently 250k.
Some BT speedtest stats:
IP Profile for your line is - 2000 Kbps

Your profile is 2000, it's your download speed that seems to be suffering. Take a look at this troubleshooter
http://www.plus.net/support/broadband/bbfaults/slowspeed.shtml
it may give you some useful tips to get that resolved. If not you would be able to raise a fault via the link on the page.
Jojo Smiley