Problems with router?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Problems with router?
Problems with router?
27-05-2011 1:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Problems with router?
27-05-2011 1:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That sounds a lot like an intermittent sync issue. Is the router plugged into the master socket (the phone socket where the line enters your premises)? If so, please unplug all other items from the line and see if that lets you connect again. If not, raise this to us as a fault at http://faults.plus.net and we'll get it investigated for you, if not please plug things back in one by one and check the router after each - it's most likely interference from something plugged in, possibly without a microfilter.
Hope that helps,
Re: Problems with router?
27-05-2011 1:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Problems with router?
27-05-2011 4:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Problems with router?
29-05-2011 9:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This morning I have tried different microfilters though when I take the wire out of the wall from the router it still flashes nothing changes which is strange not sure what is happening is there a setting on the router to fix this?
Re: Problems with router?
29-05-2011 9:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Also I upgraded my package to a old legacy package though if that's the reason they didnt say on the phone and this is annoying me now? Do the people who check faults work on the weekend.
Re: Problems with router?
30-05-2011 12:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
One of our faults agents have picked his up this morning, and after testing has sent it to our suppliers for further investigation.
Jojo
Re: Problems with router?
30-05-2011 7:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Problems with router?
31-05-2011 3:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Problems with router?
31-05-2011 5:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Try something like inSSIDer. This will enable you to see the wireless channels that have the least traffic on.
Jojo
Re: Problems with router?
31-05-2011 8:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Problems with router?
01-06-2011 9:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Having been through the faults process I doubt they'd send an engineer if they didn't think it warranted one.
Jojo
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page