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Problems with portal, homepages and email (webmail and outlook)

mingus
Newbie
Posts: 2
Registered: ‎04-01-2009

Re: Problems with portal, homepages and email (webmail and outlook)

Bit blooming slow now though.... BT test says:
Test1 comprises of Best Effort Test: -provides background information.
    Your DSL connection rate: 7616 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 6500 kbps
    Actual IP throughput achieved during the test was - 30 kbps
Unfortunately I can't test further as my stupid ADSL router won't let me leave the password blank for the bt_test_user thing.
StickyMick
Grafter
Posts: 325
Registered: ‎29-11-2008

Re: Problems with portal, homepages and email (webmail and outlook)

Been having problems accessing the Daftasakipper home page and links on there since around 8:30 this evening. Altho general surfing via bookmarks is fine.
.:Edit:. Also just tried to phone Tech Support and was told that they are having problems accessing things from there also.
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: Problems with portal, homepages and email (webmail and outlook)

Quote
Unfortunately I can't test further as my stupid ADSL router won't let me leave the password blank for the bt_test_user thing

It doesn't need to be blank - you can put anything you like in the box!
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Problems with portal, homepages and email (webmail and outlook)

Threads merged as they were on the same topic
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Problems with portal, homepages and email (webmail and outlook)

What about the original topic  from a lot earlier  I.E.  What just went down ?
Edit Whoops Jim you must have done it behind my back, stil a lot of others though
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Problems with portal, homepages and email (webmail and outlook)

Well I can't see any SS yet. I'll ring CSC.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Problems with portal, homepages and email (webmail and outlook)

CSC say the problems should be fixed. Where's the other threads Pierre?
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Problems with portal, homepages and email (webmail and outlook)

I think Jim has joined them all up, - naughty jim didnt put a link on the old titles Grin Grin
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Problems with portal, homepages and email (webmail and outlook)

Hey - you  can't have everything. Grin Grin
More to the point with webmail I still get this
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Problems with portal, homepages and email (webmail and outlook)

PAYH still seems to be down
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Julie
Grafter
Posts: 791
Registered: ‎28-07-2007

Re: Problems with portal, homepages and email (webmail and outlook)

PAYH is still down ..cannot login to the control panel, website is down and showing an error
and cannot log in to it via FTP either...it is saying Valid Name, no data of requested type....
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Problems with portal, homepages and email (webmail and outlook)

Looks like PAYH is back now
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Problems with portal, homepages and email (webmail and outlook)

I got this on Thunderbird IMAP but it did work
Julie
Grafter
Posts: 791
Registered: ‎28-07-2007

Re: Problems with portal, homepages and email (webmail and outlook)

Quote from: jelv
Looks like PAYH is back now

Sorry not for me...still the same here
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Problems with portal, homepages and email (webmail and outlook)

I don't know who is on at CSC but I suggest you phone and say that you still have problems. Matt has posted a service status announcement at 2203. I'm also getting the IMAP error message when logging into webmail.