cancel
Showing results for 
Search instead for 
Did you mean: 

Problems with iPlayer on Samsung TV

Moose666
Grafter
Posts: 41
Registered: ‎07-12-2008

Problems with iPlayer on Samsung TV


BBC iPlayer often stops on our Samsung LEC650 TV. Somedays it's fine for hours, then it stops completely and can't be restarted by  turning off etc etc.
How can I ask for my traffic management to be checked?
many thanks
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Problems with iPlayer on Samsung TV

There's no specific traffic management for iPlayer on different devices as it's all the same traffic.
Do you have issues watching iPlayer on another device?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Moose666
Grafter
Posts: 41
Registered: ‎07-12-2008

Re: Problems with iPlayer on Samsung TV

No.
After hanging on for 20 minutes I finally got through to Plus.net customer services. The agent told me the same as yourself can only advise contacting Samsung.
dick:quote