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Problems with Speed <yet again>

sgn
Dabbler
Posts: 13
Registered: ‎26-05-2008

Problems with Speed <yet again>

In the past Ive had problems with the speed of my internet.
It was resolved by plusnet putting me on an adsl max line..
A couple of days ago I have noticed the speed of my net go slower during the evenings.. so this is about 7pm onwards... during the day It is fine.

Here is a speedtest done 5minutes ago..  Anybody have a clue on what is going on?  During the day my net is fine but when it comes to 7pm+ it gets slow..
3 REPLIES 3
Community Gaffer
Community Gaffer
Posts: 17,700
Thanks: 686
Fixes: 167
Registered: ‎05-04-2007

Re: Problems with Speed <yet again>

What speed do you normally get plus what line speed does your router currently say?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
sgn
Dabbler
Posts: 13
Registered: ‎26-05-2008

Re: Problems with Speed <yet again>

I normally get speeds : UpStream Connection Speed  448 kbps
How do I find out the line that my router currently has?
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Problems with Speed <yet again>

follow the instructions on here for you make and model of router. http://www.kitz.co.uk/adsl/frogstats.php
post the sync speeds,line attention, snr/noise margin
also what is your ip profile check the bt one here http://www.speedtester.bt.com/ login using this (yourPNusername @plusdsl.net) and the PN one here(you need to be logged into PN to see it) https://portal.plus.net/my.html?action=data_transfer_speed