Problems afoot!
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Problems afoot!
16-11-2013 7:54 PM
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Then my BB speed has dropped from 17 Mbits/s to 1 to 2 Mbits/s
Phone stopped working and is on a ticket.
Any one else having issues in the South Staffordshire region?
Re: Problems afoot!
16-11-2013 9:40 PM
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http://usertools.plus.net/status/archive/1384559283.htm and this update
http://usertools.plus.net/status/archive/1384601983.htm
Quote Broadband connectivity (78095) - UPDATE
Broadband
Posted on: Saturday 16 November 2013, 11:39
This is an update to last night's post about the loss of connectivity affecting some of our broadband customers.
The problem has been attributed to a major BT Wholesale outage. Whilst customers are able to reconnect, the network is significantly out of balance which may cause performance issues as we enter the peak time period.
If you're having difficulties getting online then we suggest you log into your router and try connecting manually from the settings pages.
Kind regards,
Bob Pullen
Customer Support.
Re: Problems afoot!
18-11-2013 12:53 PM
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Re: Problems afoot!
18-11-2013 3:45 PM
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I was told that Openreach has been contacted by Plusnet support.
Phone totally non functional and drastic drop in broadband speed - about a third to a quarter of usual speeds.
If you can speed the progress of the problem, I would be very happy!
Re: Problems afoot!
18-11-2013 4:54 PM
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Re: Problems afoot!
18-11-2013 5:45 PM
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Thanks Chris - hope my broadband speeds recover at the same time ...
Re: Problems afoot!
19-11-2013 11:52 AM
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Re: Problems afoot!
19-11-2013 8:34 PM
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Re: Problems afoot!
20-11-2013 11:53 AM
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Re: Problems afoot!
20-11-2013 11:38 PM
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A million thanks Chris!
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