cancel
Showing results for 
Search instead for 
Did you mean: 

Problem connect phone app to home heating by mobile 3G 4G but OK by wifi

Highlighted
Newbie
Posts: 1
Registered: 3 weeks ago

Problem connect phone app to home heating by mobile 3G 4G but OK by wifi

Mt home heating is NOBO which is run by an app on my iPhone. Where I am on wifi I can connect to and operate the heating remotely. If there is no wifi and I have to rely on Mobile 3G or 4G it won't connect and I get a Network Connection error  message on the app. When I was on TalkTalk (don't worry I on't regret the move) it did work but not since I've been on PlusNet. The Guys at PlusNet wondered if Port Forwarding might hlelp but that seems a minefield for the amateur. Any ideas?

Tags (2)