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Problem accessing particular website

deuxchevaux
Newbie
Posts: 3
Registered: ‎19-07-2009

Problem accessing particular website

Hi
I've been unable to access a forum at www.yacf.co.uk for a couple of days, though I haven't seen the problem with any other site I've tried to load.  However, I can log into the forum via my mobile and I can see that posts have been made today - so it looks like the site is running.
I haven't changed connection or router settings for a while, so I'm puzzled why I can't see the site.  Because other browsing doesn't seem to be affected, I don't think that it's a local problem.  A tracert (pasted below) shows a time out after 8 hops.  Pinging the site shows 4 timeouts.
Any ideas?
Thanks. Peter

C:\>tracert www.yacf.co.uk
Tracing route to www.yacf.co.uk [81.31.99.15]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    32 ms    30 ms    29 ms  lo0-plusnet.pcl-ag02.plus.net [195.166.128.39]
  3    34 ms    32 ms    33 ms  gi1-2-904.pcl-gw02.plus.net [84.92.0.141]
  4    61 ms    34 ms    29 ms  te2-1.pcl-gw01.plus.net [212.159.1.113]
  5    30 ms    44 ms    39 ms  te2-2.pte-gw1.plus.net [212.159.0.186]
  6    29 ms    29 ms    29 ms  lonap2.enta.net [193.203.5.135]
  7    37 ms    51 ms    45 ms  te5-3.gs1.core.enta.net [78.33.35.218]
  8    31 ms    32 ms    33 ms  te1-1.interxion.core.enta.net [87.127.236.86]
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    *        *        *    Request timed out.
13    *    ^C
6 REPLIES 6
Waldo
Grafter
Posts: 473
Registered: ‎01-08-2007

Re: Problem accessing particular website

Which gateway are you on?
Looks OK to me on  "City Lifeline, Juniper 10" gateway. This gateway is sometimes known as pcl-ag03.
$ mtr -rc 20 www.yacf.co.uk
HOST: gorgonzola                  Loss%  Snt  Last  Avg  Best  Wrst StDev
  1. home.gateway                  0.0%    20    1.9  0.6  0.4  1.9  0.5
  2. lo0-plusnet.pcl-ag03.plus.ne  0.0%    20  31.3  36.2  24.7 117.7  24.5
  3. gi1-6-703.pcl-gw01.plus.net  0.0%    20  30.0  33.8  25.5  45.8  6.3
  4. te2-2.pte-gw1.plus.net        0.0%    20  24.0  28.0  24.0  37.4  3.7
  5. lonap1.enta.net              0.0%    20  125.6  37.4  23.4 125.6  28.7
  6. te5-3.telehouse-east2.core.e  0.0%    20  29.8  37.2  26.5 184.1  34.6
  7. te5-3.gs1.core.enta.net      0.0%    20  28.6  35.5  24.4  65.0  10.4
  8. te1-1.interxion.core.enta.ne  0.0%    20  28.4  31.6  24.6  48.2  5.6
  9. freeolaweb5.freeola.com      0.0%    20  26.5  28.8  25.7  34.3  2.6

deuxchevaux
Newbie
Posts: 3
Registered: ‎19-07-2009

Re: Problem accessing particular website

Hi Waldo
I'm on - "City Lifeline, Juniper 9" gateway. This gateway is sometimes known as pcl-ag02.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Problem accessing particular website

no problem here FF3.5.1 XP SP3 "Telehouse North, Juniper 2" gateway. This gateway is sometimes known as ptn-ag2.
Waldo
Grafter
Posts: 473
Registered: ‎01-08-2007

Re: Problem accessing particular website

Quote from: deuxchevaux
I'm on - "City Lifeline, Juniper 9" gateway. This gateway is sometimes known as pcl-ag02.

Can you login to your router and disconnect for a couple of minutes?
Hopefully when you reconnect you'll be on a different gateway (which may or may not solve the problem).
deuxchevaux
Newbie
Posts: 3
Registered: ‎19-07-2009

Re: Problem accessing particular website

Hi Waldo,
I beat you to it!
I just rebooted my router and am now connected to a different gateway ("City Lifeline, Juniper 10" gateway. This gateway is sometimes known as pcl-ag03).  Can now access the site, so problem fixed (or rather, worked around).  I'll know to try this earlier next time.
Thanks for your help!
Peter
adie:quote
Waldo
Grafter
Posts: 473
Registered: ‎01-08-2007

Re: Problem accessing particular website

Quote from: deuxchevaux
I beat you to it!

Heh!  Some of us are just  s  l  o  w
Quote
I just rebooted my router and am now connected to a different gateway [.....]  I'll know to try this earlier next time.

Don't go doing it too often - it can look to the BT equipment at the exchange that your line is unstable and result in a lower sync speed when you reconnect.