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Pro add-on issues (possibly)

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Pro add-on issues (possibly)

Quote from: jelv
I suspect the bigger issue may be people who try the add-on, find it makes no difference and then remove it.

If you add the pro add-on you must keep it for a month, so they'd still have to pay.
Jojo Smiley
matt_2k34
Grafter
Posts: 1,300
Registered: ‎09-07-2007

Re: Pro add-on issues (possibly)

Im not trying to be a PITA, promise  Wink
Would it be wise to put a "May take up to 24hours to come into affect" written on the "Details" of the pro addon..
When you compare the details given of the McAffee package, and the Pro Addon - its pretty... vague (and theres been multiple threads of people asking WHY Would i need It?)
Perhaps this could be made 'simpler' - aswell as making sure people shouldnt expect an instantanious uplift, then i think every base has been covered Smiley
Regards
reddev87
Grafter
Posts: 80
Thanks: 1
Registered: ‎27-07-2011

Re: Pro add-on issues (possibly)

Yes I agree, the details given for the Pro add-on seem pretty vague.
And yes, people shouldn't expect too much from it either, it isn't a magic go faster stripe.
p.s: dont worry Im not going to pursue a claim for a 16p refund for the day mine wasnt working  Tongue