2 REPLIES 2
Re: Pro Add on added by accident.
When adding the Pro Addon, this remains on your account for a minimum of 30 days. I can see that you've removed the add on on your account but the change it makes to your account remains for the 30 day period. In this case, as it was an accident, I'll arrange for a member of our Customer Services Team to refund the amount once your next bill has been cleared.