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Pro Add On
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- Re: Pro Add On
Pro Add On
18-05-2011 10:25 PM
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I recently added the Pro add-on to my account but it looks as though the new profile hasn't been applied. Downloads from the likes of eset.co.uk and Adobe are running at 25KB/s till 10ish when they increase to approx double the speed. This seems to be in line with the speed profile shown for Extra (which is the product the add-on is applied to). With Pro I should be getting line speed for downloads.
Could someone possibly take a look to see if things look right at your end?
Could someone possibly take a look to see if things look right at your end?
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Re: Pro Add On
18-05-2011 10:34 PM
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I reported a problem when I added this to Extra but so far Plusnet are not accepting there is a problem, they keep saying it kicks in immediately. Try each of these in turn to see if any of them kick it in to life:
Disconnect/reconnect
If you took part in the IPSC trial and can log in with plusdsl2.net log in as that and then back to your normal login (that did the trick for me)
Set the router login name to something wrong and attempt to connect. Then set it back to normal and connect.
Disconnect for 20 minutes
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: Pro Add On
18-05-2011 10:48 PM
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I've tried disconnecting/reconnecting several times but to no avail!
I didn't take part in the trial so that's not an option.
I'll give the other two things a go and see if I get anywhere!
I didn't take part in the trial so that's not an option.
I'll give the other two things a go and see if I get anywhere!
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Re: Pro Add On
19-05-2011 10:03 AM
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HI Paul03,
Looks like you're on the right profile now.
Jojo
Looks like you're on the right profile now.
Jojo
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Re: Pro Add On
19-05-2011 10:53 AM
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Many thanks Jo.
I've got two PCs that I'm currently rebuilding and downloading updates and reinstalling stuff was getting to be painful (I'd upgraded to Pro because I knew this was going to be happening).
Hopefully it'll be less painful this evening
Many thanks again.
I've got two PCs that I'm currently rebuilding and downloading updates and reinstalling stuff was getting to be painful (I'd upgraded to Pro because I knew this was going to be happening).
Hopefully it'll be less painful this evening
Many thanks again.
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