Powerline not working with Technicolor TG582n
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Powerline not working with Technicolor TG582n
Powerline not working with Technicolor TG582n
15-06-2014 9:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Firstly it disrupts usage of the router completely, leaving me to restart the modem/router.
I have replugged the sky adsl modem and it works, so it's leading to me think this is a plusnet hardware problem.
Are there any work arounds?
The powerline has no reset button, it has always been plug and play.
Hope someone can help
Re: Powerline not working with Technicolor TG582n
16-06-2014 8:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
edit: just to rule it out I'm assuming you've tested another device through the Powerline adapter (e.g. a laptop)?
Re: Powerline not working with Technicolor TG582n
16-06-2014 8:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Powerline not working with Technicolor TG582n
16-06-2014 9:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Welcome to the forums. Do you know what the network address was before? The default for the TG is 192.168.1.X - many home routers are 192.168.0.X
Do you recall how these Powerline devices are configured? I've looked and cannot find a manual on-line. There MUST be a reset button somewhere, or they could never be reusable. They are often pinhole size recessed buttons.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Powerline not working with Technicolor TG582n
16-06-2014 10:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Powerline not working with Technicolor TG582n
16-06-2014 10:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Powerline not working with Technicolor TG582n
17-06-2014 9:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote With a maximum data rate of 14 Mbps and symmetrical upload and download speeds, dLAN is comparable to traditional Ethernet network solutions and the current WIFI TM wireless standard for home applications.
For £18.90 (free delivery) you could have Ethernet only ones giving 200 Mbps: http://www.amazon.co.uk/TP-Link-TL-PA211KIT-200Mbps-Powerline-Ethernet/dp/B004INVKP4 The 500Mbps version of these are only £25. These require no software as they just extend the standard ethernet connection.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Powerline not working with Technicolor TG582n
17-06-2014 10:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Powerline not working with Technicolor TG582n
17-06-2014 10:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
the AV500 is -£25
Re: Powerline not working with Technicolor TG582n
17-06-2014 9:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Powerline not working with Technicolor TG582n
18-06-2014 10:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Back to the original problem, if these powerline adapters have a hard-wired IP address, then it might be worth putting that into the router's DHCP list as an exception, to stop it reusing the IP? I know a router shouldn't do this, but I've known a couple that have.
You know what a turtle is? Same thing.
Re: Powerline not working with Technicolor TG582n
18-06-2014 11:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
NedLudd - Thanks for the manual, hopefully someting in there will help!
jelv - I am not really a power user (pardon the pun) so never had problems with this hardware and as far as I am concerned it works, so not really keen on buying a new system (MAYBE AS A LAST RESORT thanks for the links though). At my other house I have virgin 50mb internet and I had the powerline connected to a router downstairs, with the other powerline connected to another router upstairs. I would reguarly get 45mb+ download speeds.
lorisarvendu - How would I find out the powerlines IP address?
Re: Powerline not working with Technicolor TG582n
18-06-2014 11:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: lorisarvendu I have no idea what use an IP is to them. They don't seem to provide a configuration web page and all you can do is ping them. What's the point?
May be that depends upon exactly what they are / do. If they are a transparent hub, then your statement would be valid, if however they are acting as an intelligent switch then an IP address is essential.
Quote from: lorisarvendu Back to the original problem, if these powerline adapters have a hard-wired IP address, then it might be worth putting that into the router's DHCP list as an exception, to stop it reusing the IP?
Reuse is not likely to be the issue, rather the hard wired addresses (if they exist) are in a different subnet.
What the OP needs is the original set up CD.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Powerline not working with Technicolor TG582n
19-06-2014 1:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
http://www.advanced-ip-scanner.com/
Advanced IP scanner should show all devices on the lan with IP addresses.
1. Install it.
2. Connect the Sky router, then reboot all your PCs (unplug and replug the powerlines).
3. Run the scanner and make a note of what it finds on the network.
4. Swop the Sky router for the Plusnet one, and again reboot every device.
5. Run the scanner again and see what the difference is.
If all your devices are configured to get their addresses from DHCP then you might see the subnet change between routers. Say first time everything has a "192.168.1..." address, then next time everything has a "192.168.0..." address.
If you want to identify if the powerlines have an IP address, then unplug them and run the scanner again. If two IP addresses disappear then you know that's them.
I have a Homeplug wifi extender that is hardwired with IP address 192.168.1.120. Can't change it at all. Pretty annoying when I first got it, because my subnet was 192.1.0.x and all my PCs were static. Had to change the whole subnet and the router's lan address.
If you find out that your two powerlines have hardwired IP addresses and they're on a differnent subnet, then that could be the reason I guess.
@townman
Hmmm...can't see how a powerline adapter would function as an intelligent switch since they only have one network socket on them. They therefore don't switch or route traffic. They just pass it through to the other adapter. Anyway, I have three switches in the house and none of them have IP addresses.
You know what a turtle is? Same thing.
Re: Powerline not working with Technicolor TG582n
20-06-2014 10:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Trying to be clever I went on this site to calculate some ip addresses http://www.subnet-calculator.com/
However I cannot change the routers starting IP to be 169...it just says invalid starting ip. Any ideas?
jim:quote
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Powerline not working with Technicolor TG582n