Postini "Approve Senders"

[#1]

I must be missing something simple... but I've got two Plusnet accounts, both have spam filtering set to quarantine.
In one, when I log into Postini, there's a settings menu ("My Settings") where I can whitelist/blacklist, change my password etc.
In the other account, this menu does not exist. It's normally to the left of Log Out.
Any ideas? Very odd....

[#2]

You shouldn't have access to the settings menu. Have a look at the post here, in particular...

Quote from: Bob

Problem 50947 Existing customers can access Quarantine settings - We have identified that one of the original batches moved to the Postini platform, were not processed correctly. To fixed this would involve a complete overhaul of the existing hierarchy so we've decided to deal with these on a case by case basis. The problem is not really to the detriment of the customer.

[#3]

Ah, OK, that explains it.
Thanks.