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Plusnet profile nudge request

All Star
Posts: 965
Thanks: 157
Fixes: 26
Registered: ‎18-10-2008

Plusnet profile nudge request

My Plusnet profile seems to be stuck at 61 mbps for the past 40+ days since the last loss of line sync occurred.
BTW performance tester reports an IP profile of 68.13 mbps.
I thought I read that stopping and starting PPP session might force an update but it clearly does not work, or I was mistaken.
Could someone at PN give my Plusnet profile a nudge upwards so it matches the IP profile ?
Thanks in advance.

Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Plusnet profile nudge request

Hi, just tweaked that for you, sorry it didn't catch up of its own accord.