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Plusnet connection graphs
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Plusnet connection graphs
19-07-2011 3:04 PM
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Hello
BT Openreach are doing cabling work in my area, maybe installing fibre.
Yesterday I phoned Plusnet support as my connection had dropped to 160k. I was told I had several dropped connections in a short period and we agreed to see if it would improve over a 72 hour period. As it was probably due to the BT work.
This morning I got a resync which brought it back to 4.5M (down attn 45db snr 9.5dB) :), now it has gone back to 285k again, BT again?
Is there any way to access the graph which is sometimes posted by Plusnet staff, so I can check my line disconnects etc. myself?
Thanks
BT Openreach are doing cabling work in my area, maybe installing fibre.
Yesterday I phoned Plusnet support as my connection had dropped to 160k. I was told I had several dropped connections in a short period and we agreed to see if it would improve over a 72 hour period. As it was probably due to the BT work.
This morning I got a resync which brought it back to 4.5M (down attn 45db snr 9.5dB) :), now it has gone back to 285k again, BT again?
Is there any way to access the graph which is sometimes posted by Plusnet staff, so I can check my line disconnects etc. myself?
Thanks
Message 1 of 5
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4 REPLIES 4
Re: Plusnet connection graphs
19-07-2011 4:30 PM
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Hi Stumpy21,
I'll have a look and see what I can find out. Meanwhile here's a graph of the connections you asked for.
Jojo
I'll have a look and see what I can find out. Meanwhile here's a graph of the connections you asked for.
Jojo
Message 2 of 5
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Re: Plusnet connection graphs
19-07-2011 5:00 PM
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Hi Stumpy21,
Those latest disconnections have cause the profile to fall to 135k. Have a look here for some tips on troubleshooting a dropping connection.
Jojo
Those latest disconnections have cause the profile to fall to 135k. Have a look here for some tips on troubleshooting a dropping connection.
Jojo
Message 3 of 5
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Re: Plusnet connection graphs
19-07-2011 5:26 PM
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Thanks for that JoJo
No connection problems before.
I will just have to wait until BT finish their work in the cabinets and up the telegraph poles and hope everything eventually recovers.
Regards
Derek
No connection problems before.
I will just have to wait until BT finish their work in the cabinets and up the telegraph poles and hope everything eventually recovers.
Regards
Derek
Message 4 of 5
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Re: Plusnet connection graphs
20-07-2011 9:57 AM
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OK, Derek,
Just let me know if you need any more assistance.
Jojo
Just let me know if you need any more assistance.
Jojo
Message 5 of 5
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