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Plusnet Speed Tester

dejjones
Rising Star
Posts: 159
Thanks: 13
Registered: ‎31-07-2007

Plusnet Speed Tester

Recently when I use the PN speed tester, the meter moves up to some credible speed say 2000kps, but then wraps itself off scale and records a very high download speed. The same happens with the "speednet.net" tester.
The BT speed tester seems to work OK.
Any suggestions?
10 REPLIES 10
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Plusnet Speed Tester

Hi dejjones,
there's a few things it could be, it may be your security setting, browser add-ons or your flash player may need updating.
Jojo Smiley
dejjones
Rising Star
Posts: 159
Thanks: 13
Registered: ‎31-07-2007

Re: Plusnet Speed Tester

Thanks for your suggestions Joanne.
I have just tried a speed test after disabling my virus protection and it it worked fine.
Do you think there's a specific setting in my virus protection that is causing this?
I am using Kaspersky Internet Security 2010
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Plusnet Speed Tester

I am using KIS2011 build 566 and disabling web antivirus fixes it
dejjones
Rising Star
Posts: 159
Thanks: 13
Registered: ‎31-07-2007

Re: Plusnet Speed Tester

Oldjim, I've just tried that and it works OK.
Do you mean you disable it just for the speed test, or do you have it permanently disabled?
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Plusnet Speed Tester

Using KIS 2010 and I temporarily disable Kaspersky entirely to do the test.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Plusnet Speed Tester

Just for the speed test
dejjones
Rising Star
Posts: 159
Thanks: 13
Registered: ‎31-07-2007

Re: Plusnet Speed Tester

Thanks everyone for your help
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Plusnet Speed Tester

Quote from: Oldjim
Just for the speed test

Absolutely. I tried disabling web anti-virus but I still recorded crazy D/L speeds.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Plusnet Speed Tester

cant find how you temporarily switch off AVG, but dont really care getting about 10 M  download
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Plusnet Speed Tester

@Strat
are you using 2010 or 2011 - note my version which was withdrawn for technical reasons but I don't know what they were