Plusnet Protect
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- Re: Plusnet Protect
Plusnet Protect
17-08-2012 5:08 PM
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Any thoughts? I think it's a rebranded version of McAfee Internet Security, and there seem to be mixed reports of this online with some sites saying it has a low virus detection rate, but I'd appreciate comments from anyone who is using it in the real world.
Re: Plusnet Protect
17-08-2012 5:30 PM
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Re: Plusnet Protect
17-08-2012 5:36 PM
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Re: Plusnet Protect
17-08-2012 6:11 PM
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Maybe I wont bother then - cheers Jim
Re: Plusnet Protect
17-08-2012 7:01 PM
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Maybe I should stick with Norton?
Re: Plusnet Protect
17-08-2012 7:42 PM
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Re: Plusnet Protect
17-08-2012 8:16 PM
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Re: Plusnet Protect
17-08-2012 11:50 PM
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Re: Plusnet Protect
18-08-2012 1:29 PM
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I've used Avast Free antivirus, Comodo Free firewall, Superantispyware Free and Malwarebytes' Free for years and never had any problems with viruses, trojans, malware etc. because they've been picked up and dealt with effectively by the free stuff!
Re: Plusnet Protect
06-09-2012 7:26 PM
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Having been with McAfee for 5+ years, I never had a virus until today, that is, I may have had one but that nice pop up thingy told me that all was well and the product I had paid for directly before joining Plusnet, and indirectly since had done it's job.
Today the wheels came off, I managed to acquire a 'ransom' virus through perfectly legitimate surfing, my virus senses tingled, I rebooted to safe mode, ran a scan, took the dog for a walk.
Upon my return McAfee was boasting proudly about eradicating a threat to my system, so I rebooted.
My joy lasted about 30 seconds, before I had even opened Firefox, the virus re-appeared. I went through the whole 'safe mode scan reboot' charade twice more to be sure I was not delusional.
Ever the optimist, I rebooted to safe with network, put on my search googles 😛 and found the McAfee UK helpline. After being connected to someone in the sub continent, after having a lecture about my Flash player should be up to date at 11.2 (more later), after having a lecture about using Site Advisor (more later), after being offered an online technician to fix the problem for a small sum, I declined in the short term.
Another minute or two of safe surfing and one name kept cropping up, Kaspersky, what the hell I thought, click, download, click, click again, 2 minutes later, 'Virus blah has been pwned, reboot, live long and prosper'
It did what it said on the tin. Problem solved, normal playing of Bejewelled and other tat has resumed.
Epilogue ... .. .
Call centre guy told me to get the new Flash 11.2, it's actually 11.4.
Call centre guy told me to use Site Advisor, well um it's supposed to kick in for 'hot' sites, and, he totally forgot they disabled it for weeks because it was crashing the service host.
As for the fix price for the virus which is catalogued on their own website from 23rd August, only £90, yup only £90, the price of four years domestic licence to fix a virus they have had in their database for a fortnight.
I considered the Kaspersky 30 day trial, it told me three programs had to be removed for it to work, they all began with McAfee, well played.
There are cheaper ISP's out there, if I have to factor in anti virus costs, it could be time to go, hey ho.
Re: Plusnet Protect
06-09-2012 7:38 PM
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Re: Plusnet Protect
07-09-2012 8:56 AM
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Re: Plusnet Protect
07-09-2012 1:53 PM
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RR, I'll also look into the Essentials package, however I had a poor experience about 3-4 years ago with their, I forget the name, something along the lines of 'System Care', which totally hoohah'd my registry requiring a complete reload, not even the Recovery Disk would function. Guess what, it's unsupported now, hey ho.
I don't see McAfee as a free ISP tag on, I see it as part of my monthly subscription to Plusnet, it's out there on the open market, my main beef is they wanted £90 to fix a problem they knew existed a fortnight beforehand, and, Kaspersky fixed in less than a dog walk.
Re: Plusnet Protect
07-09-2012 10:33 PM
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Even better when you can get it for £11.99 for 3 users for 12 months, a no brainer !
Re: Plusnet Protect
08-09-2012 6:41 AM
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Quote from: brokenthumb I don't see McAfee as a free ISP tag on, I see it as part of my monthly subscription to Plusnet
Yes, but it isn't any good. And AFAIK you pay £2 per month extra to get it! Cancel.
Quote from: brokenthumb it's out there on the open market, my main beef is they wanted £90 to fix a problem they knew existed a fortnight beforehand, and, Kaspersky fixed in less than a dog walk.
Which perfectly demonstrates my contention that it isn't any good.
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