Plusnet Pro Addon
That answer may or may not be correct.
It depends on what account you are currently on. If you are on either Plusnet Value or Extra you can add the Pro add-on immediately and it will take immediate effect. If you are not on one of those two products you will have to wait until after you've completed the switch to Value Fibre or Extra Fibre.
It depends on what account you are currently on. If you are on either Plusnet Value or Extra you can add the Pro add-on immediately and it will take immediate effect. If you are not on one of those two products you will have to wait until after you've completed the switch to Value Fibre or Extra Fibre.
use fibre for a short while before they add the Pro...
and then compare...
for example:
we run average 35mb down with 1.69mb up on fibre, we pay for the Pro addon, but:
ITV player through the PS3 - jerky
Iplayer through PS3 - buffers occasionly (eastenders)
Playing L4D2 with a mate who lives 18 miles away from me, and is on cable (10mb), average ping time = 104 (hard to say whose end causes the lag)
Playing COD MW2 in the evening = lagged to f**k
, unsure as to whether its the crap network engine connecting me to players on the moon, or just a poor connection for me ?
Dont really use it much for anything else, but i wanted the PRO so my gaming and TV playback would be smooth, oh well...
and then compare...
for example:
we run average 35mb down with 1.69mb up on fibre, we pay for the Pro addon, but:
ITV player through the PS3 - jerky
Iplayer through PS3 - buffers occasionly (eastenders)
Playing L4D2 with a mate who lives 18 miles away from me, and is on cable (10mb), average ping time = 104 (hard to say whose end causes the lag)
Playing COD MW2 in the evening = lagged to f**k
, unsure as to whether its the crap network engine connecting me to players on the moon, or just a poor connection for me ?Dont really use it much for anything else, but i wanted the PRO so my gaming and TV playback would be smooth, oh well...
The Pro add-on shouldn't make a difference to streaming as unless the traffic management fails to recognise the stream it should be at a high priority without the add-on.
Gaming: The Pro add-on will only be effective if the game is not in the list in this post: http://community.plus.net/forum/index.php/topic,444.0.html
Are you connecting to the router wired or wireless? If wireless have you confirmed that streaming is jerky when using a wired connection?
Gaming: The Pro add-on will only be effective if the game is not in the list in this post: http://community.plus.net/forum/index.php/topic,444.0.html
Are you connecting to the router wired or wireless? If wireless have you confirmed that streaming is jerky when using a wired connection?
My understanding was the 'PRO Addon' was to make you get what you pay for ? 
IE: Pay £16.49 for a Fibre line which is killed off to a 2mb or less line and then pay £5 extra (PRO) to make it work like a Fibre line (3/4 of your line speed, say 20 to 27mb). Thats how the product was sold to me anyway
I'll be comparing the PRO option in a couple of months (on and off), so think the OP should at least try without, be interesting on what she/he reports back....
As for me, i use the netgear router, and desktop and PS3 are wired. Even if the wireless connected at B, 11mb, it would stream over 800kb a sec, so issue would always be the ISP.
Way i see it, if i suck a bottle of pepsi through a straw, its gonna come out a lot slower doing it that way, with stops inbetween gulps/more sucking power :P. Thats how most ISPs work, restricted!
Dont get me wrong, i aint complaining, i made the choice for this
Op, let us know how you get on worth seeing how the Pro suits you....
IE: Pay £16.49 for a Fibre line which is killed off to a 2mb or less line and then pay £5 extra (PRO) to make it work like a Fibre line (3/4 of your line speed, say 20 to 27mb). Thats how the product was sold to me anyway
I'll be comparing the PRO option in a couple of months (on and off), so think the OP should at least try without, be interesting on what she/he reports back....
As for me, i use the netgear router, and desktop and PS3 are wired. Even if the wireless connected at B, 11mb, it would stream over 800kb a sec, so issue would always be the ISP.
Way i see it, if i suck a bottle of pepsi through a straw, its gonna come out a lot slower doing it that way, with stops inbetween gulps/more sucking power :P. Thats how most ISPs work, restricted!
Dont get me wrong, i aint complaining, i made the choice for this
Op, let us know how you get on worth seeing how the Pro suits you....
Quote from: StuartUK35 My understanding was the 'PRO Addon' was to make you get what you pay for ?
IE: Pay £16.49 for a Fibre line which is killed off to a 2mb or less line and then pay £5 extra (PRO) to make it work like a Fibre line (3/4 of your line speed, say 20 to 27mb). Thats how the product was sold to me anyway
The Pro add-on does two things. First it ensures that the 'ToS marking' (read: priority) of all of your traffic is in the 'Gold' traffic queue or higher. We very rarely drop any packets from these traffic queues, so you pretty much get what your line is capable of latency-wise. Secondly, it removes all of the rate limits associated with the base-line products. That's what's responsible for the download speeds published on this page.
Is your PS3 on a wired or wireless connection? If wireless, then that's the first thing I'd look at ruling out.
My PS3 is wired (cat6), so is my gaming desktop (cat6).
Been reading through several posts on here over the past 2 hours, from others who use PN for gaming, pay the extra £5 to find it either serves no purpose or makes matters worse!
I'll waste my time later by using Wireshark to see what comes of the UDP's hitting my machine......
Its ironic how a while ago, i had o2 legacy = no issues with anything, ever! just straight forward broadband, just 4.5mb of real internet access.
moved house, joined PN on Fibre, have PRO addon, it now takes 105 seconds minimum after COD MW2 (PC) has loaded to find others (just says finding servers')
When i throw a grenade or Flashbang in Counterstrike (source), it doesn't throw, it jerks through the air
The iplayer/itv player on the PS3 is a joke
I live and learn hey! (got 17 months to learn mind!)
Been reading through several posts on here over the past 2 hours, from others who use PN for gaming, pay the extra £5 to find it either serves no purpose or makes matters worse!
I'll waste my time later by using Wireshark to see what comes of the UDP's hitting my machine......
Its ironic how a while ago, i had o2 legacy = no issues with anything, ever! just straight forward broadband, just 4.5mb of real internet access.
moved house, joined PN on Fibre, have PRO addon, it now takes 105 seconds minimum after COD MW2 (PC) has loaded to find others (just says finding servers')
When i throw a grenade or Flashbang in Counterstrike (source), it doesn't throw, it jerks through the air
The iplayer/itv player on the PS3 is a joke
I live and learn hey! (got 17 months to learn mind!)
Well that rules the wi-fi out then (although there's certainly no harm in swapping out the cabling if you have spares).
I'd be interested to read through those posts if you can link to them? I have checked your traffic management profile on the traffic management switches themselves and it is perfectly fine. The only thing I can think of that would cause a drop in performance is if other applications/people are using your connection quite heavily whilst you're trying to game/watch iPlayer etc. Without Pro, lesser priority traffic is knocked down the pecking order so that the more important stuff takes precedent. With Pro though, everything's getting a slice of the pie so it will all be fighting for bandwidth. A good example of this would be if you or somebody else on the network had a torrent client or something like that running in the background. Without Pro, this probably wouldn't affect your gaming/streaming too significantly. With Pro though, it almost certainly would!
You're not going to find anything with a ToS marking below 'Gold', I'm confident of that. As mentioned, I've checked the traffic management switches themselves and it all checks out.
Then something is definitely amiss because I don't have any of the problems you're reporting on my Fibre connection and that's *without* Pro
Quote from: StuartUK35 Been reading through several posts on here over the past 2 hours, from others who use PN for gaming, pay the extra £5 to find it either serves no purpose or makes matters worse!
I'd be interested to read through those posts if you can link to them? I have checked your traffic management profile on the traffic management switches themselves and it is perfectly fine. The only thing I can think of that would cause a drop in performance is if other applications/people are using your connection quite heavily whilst you're trying to game/watch iPlayer etc. Without Pro, lesser priority traffic is knocked down the pecking order so that the more important stuff takes precedent. With Pro though, everything's getting a slice of the pie so it will all be fighting for bandwidth. A good example of this would be if you or somebody else on the network had a torrent client or something like that running in the background. Without Pro, this probably wouldn't affect your gaming/streaming too significantly. With Pro though, it almost certainly would!
Quote from: StuartUK35 I'll waste my time later by using Wireshark to see what comes of the UDP's hitting my machine......
You're not going to find anything with a ToS marking below 'Gold', I'm confident of that. As mentioned, I've checked the traffic management switches themselves and it all checks out.
Quote from: StuartUK35 moved house, joined PN on Fibre, have PRO addon, it now takes 105 seconds minimum after COD MW2 (PC) has loaded to find others (just says finding servers')
When i throw a grenade or Flashbang in Counterstrike (source), it doesn't throw, it jerks through the air
The iplayer/itv player on the PS3 is a joke
Then something is definitely amiss because I don't have any of the problems you're reporting on my Fibre connection and that's *without* Pro
I do my P2P downloads after midnight, laptop autoturns off at 7:30am....
Last night, was finding most ports blocked, but then when found a port i could use, speeds were equal to that of a 7mb pipe..... This was around 1:20am
Between 10pm to midnight, i'm playing Left 4 Dead 2 on my PC online.... Now unless i am the only person in the UK to have this game, only people i could connect with were those in Libya, Nigeria, France, basically, anyone outside the UK ????? pings 110 +
So my Fibre PRO is working great..
I was also switching between my usual COD MW2 on the PC, as above, high pings, real laggy connections with whoever i am conecting with (routed outside the UK, but not sure if game or ISP is to fault)
At 6pm and 7:25pm, i did that BT speedtest, got 17mb and iprofile was -17365.
Bizarre given that the BT guy showed me the txt on his phone when was setup last week saying my line will actually do 40mb and 2mb up without issues (txt from BT to engineer handset) as am very close to the box.
So......
I pay for Fibre (average 34mb), and i pay for PRO to give me the Fibre (as opposed to paying for Fibre and capped to 2mb like ADSL... not DSL Max, or DSL2+, just ADSL) which at the mo seems hit and miss.... still, gotta allow the 10 days before i complain! 
I guess maybe the 'PRO' is really similar to that of a Meaty Tesco sarnie over a Meat Tesco sarnie... IE: The meaty sarnie is exactly the same as the meat one, but the filling is pushed to the front of the sarnie to make it appear your getting somthing extra!
**to note, i'm not looking for a response, just venting***
Last night, was finding most ports blocked, but then when found a port i could use, speeds were equal to that of a 7mb pipe..... This was around 1:20am
Between 10pm to midnight, i'm playing Left 4 Dead 2 on my PC online.... Now unless i am the only person in the UK to have this game, only people i could connect with were those in Libya, Nigeria, France, basically, anyone outside the UK ????? pings 110 +
So my Fibre PRO is working great..
I was also switching between my usual COD MW2 on the PC, as above, high pings, real laggy connections with whoever i am conecting with (routed outside the UK, but not sure if game or ISP is to fault)
At 6pm and 7:25pm, i did that BT speedtest, got 17mb and iprofile was -17365.
Bizarre given that the BT guy showed me the txt on his phone when was setup last week saying my line will actually do 40mb and 2mb up without issues (txt from BT to engineer handset) as am very close to the box.
So......
I pay for Fibre (average 34mb), and i pay for PRO to give me the Fibre (as opposed to paying for Fibre and capped to 2mb like ADSL... not DSL Max, or DSL2+, just ADSL) which at the mo seems hit and miss.... still, gotta allow the 10 days before i complain!
I guess maybe the 'PRO' is really similar to that of a Meaty Tesco sarnie over a Meat Tesco sarnie... IE: The meaty sarnie is exactly the same as the meat one, but the filling is pushed to the front of the sarnie to make it appear your getting somthing extra!
**to note, i'm not looking for a response, just venting***
Ports were blocked on that 1 instance only (hence i said just venting)....... keep in mind i didnt stay up all night testing each port, for 20 mins i tried different ports to listen on, each port blocked, rebooted router, still blocked
As of 2pm today, i will have had a live signal reaching my house for 1 week... I'll post my findings and issues after (will be tomorrow in terms of posts)..
Indeed my P2P activity is in the hours of peoples bedtime. Also seems to max out at 1650kb (1.6mb), as opposed to the estimated 3.6mb throughput on a 'line speed'.
My idea of the PRO add-on, was to make my 33mb value 2mb Fibre run close to 33mb as opposed to the 2mb in the hours i need it (6pm to midnight).
However, my snapshots of that BT speedtest show otherwise (although i dont fully rely on that tool anyway ) , and the constant laggy poor gaming playing games which work on client/server and meshed topologies shows too......(and the disconnects, most infuriating!!)
BT speedtests in 'PRO' hours show a rate like 1.7mb (or 17mb if i did a speedtest.net).
Do note though, my PRO add-on was added when it went live on the 15th Sep, and for 2 days it all seemed super bling! 
I've increased to the Extra package already, and my plan is to cancel the PRO so i can compare the difference.
Regardless of speed as such, when it comes to paying for somthing, i want it, regardless of whether i use it
As to Drop-outs, the Openreach Modem hasn't been turned off since day one.. My lease for my IP seems to change quite a lot i noticed.... I am using the Netgear router supplied, and do have a vigor 2820 spare if need be (i use that same router for my plusnet business BB account).
I will state though, the home phone in the past 2 days has gone a bit mental. Got echo and sounds mega loud!! However, the quiet line test comes up, well, quiet! grrrrrrrrr! I have my line supplier onto the case.... Cables going to the house = approx 8 years old, as its a new build kinda...)
As of 2pm today, i will have had a live signal reaching my house for 1 week... I'll post my findings and issues after (will be tomorrow in terms of posts)..
Indeed my P2P activity is in the hours of peoples bedtime. Also seems to max out at 1650kb (1.6mb), as opposed to the estimated 3.6mb throughput on a 'line speed'.
My idea of the PRO add-on, was to make my 33mb value 2mb Fibre run close to 33mb as opposed to the 2mb in the hours i need it (6pm to midnight).
However, my snapshots of that BT speedtest show otherwise (although i dont fully rely on that tool anyway
) , and the constant laggy poor gaming playing games which work on client/server and meshed topologies shows too......(and the disconnects, most infuriating!!) BT speedtests in 'PRO' hours show a rate like 1.7mb (or 17mb if i did a speedtest.net).
Do note though, my PRO add-on was added when it went live on the 15th Sep, and for 2 days it all seemed super bling!
I've increased to the Extra package already, and my plan is to cancel the PRO so i can compare the difference.
Regardless of speed as such, when it comes to paying for somthing, i want it, regardless of whether i use it
As to Drop-outs, the Openreach Modem hasn't been turned off since day one.. My lease for my IP seems to change quite a lot i noticed.... I am using the Netgear router supplied, and do have a vigor 2820 spare if need be (i use that same router for my plusnet business BB account).
I will state though, the home phone in the past 2 days has gone a bit mental. Got echo and sounds mega loud!! However, the quiet line test comes up, well, quiet! grrrrrrrrr! I have my line supplier onto the case.... Cables going to the house = approx 8 years old, as its a new build kinda...)