Trying to follow Plusnet Policies, but you never answer the phone and this is what I get from the chat option. :-
Thank you for talking to us today - we'll be with you shortly.
All of our teams are currently helping other customers. There are 5 customers waiting before you. Thanks for your patience.
system: at 15:27:40
You are not currently connected to a member of the Plusnet Chat team.
system: at 15:27:46
You are not currently connected to a member of the Plusnet Chat team.
info: at 15:28:32
All of our teams are currently helping other customers. There are 3 customers waiting before you. Thanks for your patience.
system: at 15:45:27
Chat not initialized.
system: at 15:45:35
You are not currently connected to a member of the Plusnet Chat team.
What is the point of policies if a customer can't follow them?
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
