Plusnet Extra adsl2+ upgrade - connection question.
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Plusnet Extra adsl2+ upgrade - connection question.
17-06-2010 10:09 PM
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I have just upgraded from "bbyw option2" to the new 'Plusnet Extra" -adsl2+ service as it promised upto 14Mbps. I received an email today to confirm that change has been completed.
However, on viewing my router stats, it appears that the connection speed has remained as it was.
ADSL Link Downstream Upstream
Connection Speed 7616 kbps 448 kbps
Line Attenuation 29 db 8.5 db
Noise Margin 6 db 26 db
Modem/Router is a Netgear DG834GV2 with the latest firmware.
I have restarted the router but the same figure persist.
So my question is do i have to wait a few days for the change to be fully implemented and for the connection speed to increase?
Thanks
Re: Plusnet Extra adsl2+ upgrade - connection question.
17-06-2010 10:32 PM
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I presume you have checked that BT have made ADSL2+ available on your exchange?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Extra adsl2+ upgrade - connection question.
17-06-2010 10:38 PM
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I did a BT speedtest this evening and it said i had an IP profile of 6500 Kbps which doesn't appear to be correct for ADSL2+.
Any thoughts?
======================================================================================
Download speed achieved during the test was - 5442 Kbps
For your connection, the acceptable range of speeds is 1000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 9.41:21.13:69.46 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
======================================================================================
Re: Plusnet Extra adsl2+ upgrade - connection question.
17-06-2010 10:52 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Extra adsl2+ upgrade - connection question.
17-06-2010 11:06 PM
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My billing date is today so i guess that explains it. I guess i'll have to wait a week or two for BT to do their stuff....
As far as i know, i was on vanilla ADSLMax (not on 21CN).
Thanks
Re: Plusnet Extra adsl2+ upgrade - connection question.
18-06-2010 2:32 PM
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I've just checked the BT systems and the order for you to go to ADSL2+ will complete on monday so you should see the increase from then.
.... I like being the barer of good news!
Jojo
Re: Plusnet Extra adsl2+ upgrade - connection question.
18-06-2010 3:25 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet Extra adsl2+ upgrade - connection question.
18-06-2010 3:26 PM
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I would be handy if the automated emails from plusnet could mention that it may take few days to complete the order. It would stop people like me pestering you guys:)
Thanks again.
Re: Plusnet Extra adsl2+ upgrade - connection question.
18-06-2010 3:27 PM
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Jojo
Re: Plusnet Extra adsl2+ upgrade - connection question.
18-06-2010 6:36 PM
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With an avatar like yours, is that a safe thing to be?
Quote from: Joanne ....
.... I like being the barer of good news!
Jojo
The word you need is bearer
Re: Plusnet Extra adsl2+ upgrade - connection question.
21-06-2010 12:43 PM
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Re: Plusnet Extra adsl2+ upgrade - connection question.
21-06-2010 12:48 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Plusnet Extra adsl2+ upgrade - connection question.
21-06-2010 12:53 PM
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