Please Just Send An Engineer Out
When I was with BT ( British Telecoms ) they banded my IP PROFILE
How do I now this I contacted BT and here is the proof and alls I get when I call up PN is we are testing your circuit
MY MEMBER CENTER
Estimated line speed:
39Mb (Accurate to within +/- 1Mbit) - Checked on 2013-04-12 11:42:58
Current line speed:
37 Mb
BT Wholesale Broadband Performance Test
1. Best Effort Test: -provides background information.
Download Speed
17.2 Mbps
0 Mbps 17.42 Mbps
Max Achievable Speed
Download speedachieved during the test was - 17.2 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-17.42 Mbps .
Additional Information:
IP Profile for your line is - 17.42 Mbps
2. Upstream Test: -provides background information.
Upload Speed
3.79 Mbps
0 Mbps 10 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 3.79Mbps
Additional Information:
Upstream Rate IP profile on your line is - 10 Mbps
How do I now this I contacted BT and here is the proof and alls I get when I call up PN is we are testing your circuit
MY MEMBER CENTER
Estimated line speed:
39Mb (Accurate to within +/- 1Mbit) - Checked on 2013-04-12 11:42:58
Current line speed:
37 Mb
BT Wholesale Broadband Performance Test
1. Best Effort Test: -provides background information.
Download Speed
17.2 Mbps
0 Mbps 17.42 Mbps
Max Achievable Speed
Download speedachieved during the test was - 17.2 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-17.42 Mbps .
Additional Information:
IP Profile for your line is - 17.42 Mbps
2. Upstream Test: -provides background information.
Upload Speed
3.79 Mbps
0 Mbps 10 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 3.79Mbps
Additional Information:
Upstream Rate IP profile on your line is - 10 Mbps
Ring up PN,
but beware there are call out charges. The engineer can do ANYTHING when at your property.
but beware there are call out charges. The engineer can do ANYTHING when at your property.
Quote from: BigTabs How hard is it to send an engineer
Just as easy as it is to charge you £60 if it turns out to not be a fault with your line.
Plusnet have a procedure to go through to make sure that doesn't happen.
use the faults page.
My friend needed a BT OR Engineer and didn't bother paying hundreds!
He got his master socket relocated and he is chuffed!
He paid around 100 hundred quid and didn't mind
probably he is loaded!
My friend needed a BT OR Engineer and didn't bother paying hundreds!
He got his master socket relocated and he is chuffed!
He paid around 100 hundred quid and didn't mind
probably he is loaded!
At least it has had a happy ending! 
