Please Just Send An Engineer Out
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Please Just Send An Engineer Out
23-04-2013 7:52 PM
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How do I now this I contacted BT and here is the proof and alls I get when I call up PN is we are testing your circuit
MY MEMBER CENTER
Estimated line speed:
39Mb (Accurate to within +/- 1Mbit) - Checked on 2013-04-12 11:42:58
Current line speed:
37 Mb
BT Wholesale Broadband Performance Test
1. Best Effort Test: -provides background information.
Download Speed
17.2 Mbps
0 Mbps 17.42 Mbps
Max Achievable Speed
Download speedachieved during the test was - 17.2 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-17.42 Mbps .
Additional Information:
IP Profile for your line is - 17.42 Mbps
2. Upstream Test: -provides background information.
Upload Speed
3.79 Mbps
0 Mbps 10 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 3.79Mbps
Additional Information:
Upstream Rate IP profile on your line is - 10 Mbps
Re: Please Just Send An Engineer Out
23-04-2013 7:54 PM
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Re: Please Just Send An Engineer Out
23-04-2013 8:07 PM
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but beware there are call out charges. The engineer can do ANYTHING when at your property.
Re: Please Just Send An Engineer Out
23-04-2013 8:08 PM
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Quote from: BigTabs How hard is it to send an engineer
Just as easy as it is to charge you £60 if it turns out to not be a fault with your line.
Plusnet have a procedure to go through to make sure that doesn't happen.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Please Just Send An Engineer Out
23-04-2013 8:09 PM
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Re: Please Just Send An Engineer Out
23-04-2013 8:11 PM
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Re: Please Just Send An Engineer Out
23-04-2013 8:20 PM
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My friend needed a BT OR Engineer and didn't bother paying hundreds!
He got his master socket relocated and he is chuffed!
He paid around 100 hundred quid and didn't mind probably he is loaded!
Re: Please Just Send An Engineer Out
23-04-2013 8:38 PM
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Re: Please Just Send An Engineer Out
23-04-2013 8:50 PM
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Re: Please Just Send An Engineer Out
24-04-2013 10:09 AM
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I can see we've got an engineer booked for the 26th to get this resolved for you.
Let us know how it goes.
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- Re: Please Just Send An Engineer Out