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Ping spiking - am I being throttled?

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Pro
Posts: 550
Thanks: 88
Fixes: 9
Registered: ‎05-10-2016

Re: Ping spiking - am I being throttled?

@alan666 do you know the ip of the server you are playing on, and the start of you ip (www.whatismyipaddress.com) just the first 3 groups of ips is enough e.g 54.34.56.x
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Grafter
Posts: 64
Thanks: 4
Registered: ‎26-08-2016

Re: Ping spiking - am I being throttled?

Hi, this is the ip I am getting 80.229.170.84

the start of my ip is 192.168.1

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Grafter
Posts: 64
Thanks: 4
Registered: ‎26-08-2016

Re: Ping spiking - am I being throttled?

Sorry did that totally wrong, how do i find the ip of the server i am using for gaming?
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Grafter
Posts: 64
Thanks: 4
Registered: ‎26-08-2016

Re: Ping spiking - am I being throttled?

The ip I sent was done through the link you set using my laptop .

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Pro
Posts: 550
Thanks: 88
Fixes: 9
Registered: ‎05-10-2016

Re: Ping spiking - am I being throttled?

The game server ip is a little harder if the game doesn't tell you, on a pc you can use wireshark but can't do that on an Xbox/ps

If we can get the server ip can see if others get he same latency jump or not, and can also look up their network provider and check their routing back etc.
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Grafter
Posts: 64
Thanks: 4
Registered: ‎26-08-2016

Re: Ping spiking - am I being throttled?

Thanks, I will take a look to see if I can get the game server.

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Grafter
Posts: 64
Thanks: 4
Registered: ‎26-08-2016

Re: Ping spiking - am I being throttled?

Hi @MrSilver , I have had no look finding the server ip Sad 

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Grafter
Posts: 64
Thanks: 4
Registered: ‎26-08-2016

Re: Ping spiking - am I being throttled?

Just thinking about this logically and came to the conclusion that the 152ms latency can not be game related as I still get 152ms  with no game inserted in to the xbox ?

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Community Gaffer
Community Gaffer
Posts: 14,747
Thanks: 2,308
Fixes: 157
Registered: ‎04-04-2007

Re: Ping spiking - am I being throttled?

Just so folks are aware, we've got a ticket raised for this one and are looking into it (ref: 96870)

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

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Hooked
Posts: 6
Thanks: 2
Registered: ‎18-11-2016

Re: Ping spiking - am I being throttled?

Just FYI I have been having the same problems over the last week playing BF1. I used to consistently get 15-30 ping and now this seems to be 60-200, averaging about 120 in the evening but has spiked up to 200.

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Grafter
Posts: 64
Thanks: 4
Registered: ‎26-08-2016

Re: Ping spiking - am I being throttled?

same here, it does not matter which game I am playing I get serious lag etc, my latency is 150-180ms

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Community Gaffer
Community Gaffer
Posts: 14,747
Thanks: 2,308
Fixes: 157
Registered: ‎04-04-2007

Re: Ping spiking - am I being throttled?

Should be fixed.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

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Hooked
Posts: 6
Thanks: 2
Registered: ‎18-11-2016

Re: Ping spiking - am I being throttled?

I noticed Thursday night my ping was back to around 18ms, so looks good now - although when I checked my router diagnostics 'ping default gateway' still came up as failed. Is that something I need to address or is that normal?