Ping spiking - am I being throttled?
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Re: Ping spiking - am I being throttled?
01-01-2017 2:27 PM
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Re: Ping spiking - am I being throttled?
01-01-2017 3:13 PM - edited 01-01-2017 3:18 PM
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Hi, this is the ip I am getting 80.229.170.84
the start of my ip is 192.168.1
Re: Ping spiking - am I being throttled?
01-01-2017 3:15 PM
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Re: Ping spiking - am I being throttled?
01-01-2017 3:17 PM
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The ip I sent was done through the link you set using my laptop .
Re: Ping spiking - am I being throttled?
01-01-2017 3:32 PM
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If we can get the server ip can see if others get he same latency jump or not, and can also look up their network provider and check their routing back etc.
Re: Ping spiking - am I being throttled?
01-01-2017 3:33 PM
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Thanks, I will take a look to see if I can get the game server.
Re: Ping spiking - am I being throttled?
02-01-2017 3:20 PM
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Hi @MrSilver , I have had no look finding the server ip
Re: Ping spiking - am I being throttled?
02-01-2017 4:33 PM
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Just thinking about this logically and came to the conclusion that the 152ms latency can not be game related as I still get 152ms with no game inserted in to the xbox ?
Re: Ping spiking - am I being throttled?
03-01-2017 3:46 PM
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Just so folks are aware, we've got a ticket raised for this one and are looking into it (ref: 96870)
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Ping spiking - am I being throttled?
03-01-2017 3:55 PM
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Just FYI I have been having the same problems over the last week playing BF1. I used to consistently get 15-30 ping and now this seems to be 60-200, averaging about 120 in the evening but has spiked up to 200.
Re: Ping spiking - am I being throttled?
04-01-2017 1:46 PM
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same here, it does not matter which game I am playing I get serious lag etc, my latency is 150-180ms
Re: Ping spiking - am I being throttled?
09-01-2017 9:15 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Ping spiking - am I being throttled?
09-01-2017 10:17 AM
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I noticed Thursday night my ping was back to around 18ms, so looks good now - although when I checked my router diagnostics 'ping default gateway' still came up as failed. Is that something I need to address or is that normal?
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