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Phone support

430
Grafter
Posts: 135
Thanks: 1
Registered: ‎06-08-2007

Phone support

Now a 45 minute waiting time. All I am looking for is the part of the site where members tickets are located - I thought it was the member centre which I am logged into, but can't see it. Also just noticed that my next bill is due May 2016! Cou;d someone give me a pointer please?

2 REPLIES 2
198kHz
Seasoned Hero
Posts: 5,730
Thanks: 2,773
Fixes: 41
Registered: ‎30-07-2008

Re: Phone support

Not easy to find I agree, which is why I have it bookmarked!

https://portal.plus.net/wizard/index.html?p=search

 

Welcome to the forum.  Smiley

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Phone support

Sorry about the wait times

 


@430 wrote:

Also just noticed that my next bill is due May 2016!


That's odd. I've arranged for that to be rectified.

 

Is there anything we can help with over here?

 

Anoush

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet