Performance graphs - they've changed!
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Performance graphs - they've changed!
23-06-2012 11:20 PM
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Broadband usage
Network latency
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Performance graphs - they've changed!
23-06-2012 11:44 PM
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They carried out some work on the graphing system to improve things
Re: Performance graphs - they've changed!
23-06-2012 11:55 PM
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I knew I forgot something. Yeah, these were due to change as part of the e100 roll out..... Don't rely on those yet. I'll check next week how far through they are in roll out.
Ex-Broadband Service Manager
Re: Performance graphs - they've changed!
24-06-2012 9:24 AM
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I was wondering if the Collated IPSC graphs were labelled correctly - "21CN"?
Also the note at the bottom (both pages) saying that the graphs are updated automatically every 30 minutes - I wonder whether it would be worth adding "but you will need to refresh your browser to see the updates" or similar.
Re: Performance graphs - they've changed!
24-06-2012 10:58 AM
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Two suggestions:
[list type=decimal]
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Performance graphs - they've changed!
24-06-2012 4:20 PM
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Quote from: Anotherone Hi Kelly,
I was wondering if the Collated IPSC graphs were labelled correctly - "21CN"?
Also the note at the bottom (both pages) saying that the graphs are updated automatically every 30 minutes - I wonder whether it would be worth adding "but you will need to refresh your browser to see the updates" or similar.
Well, I guess it's correct. IPSC has all the 20CN customers on, taken over the 21CN connectivity
I'll get someone to add the refresh bit.
Ex-Broadband Service Manager
Re: Performance graphs - they've changed!
24-06-2012 5:02 PM
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Quote from: jelv The new way of graphing doesn't help you identify if you are on an overloaded gateway which is experiencing dropouts. Having (I think I've counted correctly) 76 graphs, one for each of the gateway/hostlink combination is not practical.
Did the old one?
Yeah, there are a lot of end points now, which mean a lot of graphs. Have pity on Dave, Phil, Matt and I. We need to interpret them every morning to work out how the day has been.
Quote from: jelv Two suggestions:
[list type=decimal]Have a table with column headings of the queues and row headings of the gateway/hostlink and show the %age drops for each in the last half hour. This would be totally adequate for determining if you should try a gateway hop. Integrate the gateway lookup tool and have a button to click to get a graph for the current gateway. It would need the user to be logged in to the portal so that you could know if they were on WBC or IPSC. (This would mean you would have to generate all the graphs in the background).
We have a graph for each end point, but it's a bit of a nightmare managing them and getting them out to where they need to be. The first option sounds kinda perfect, but I don't know if we'll be able to do it, or actually get the time to implement. Let me talk to the guys.
Ex-Broadband Service Manager
Re: Performance graphs - they've changed!
24-06-2012 5:15 PM
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After I posted it occurred to me that two separate tables (one for WBC and one for IPSC) might be better.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Performance graphs - they've changed!
24-06-2012 6:50 PM
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Ex-Broadband Service Manager
Re: Performance graphs - they've changed!
24-06-2012 7:26 PM
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How about possibly grouping the latency graphs by hostlink, each on a separate page eg. Faraday1, Faraday2, Colindale1..... etc
So the current page gives a quick overview and has links to each hostlink page for each of the queues. Would that be easy to do if they are all separate graphs to start with?
Apart from an IPSC and WBC split for drops as jelv has suggested, perhaps either tables or graphs ()whichever is easiest) could be on each of the hostlink pages.
I'm thinking there wouldn't be too many end points on one graph/page that way and would be easier to interpret.
Re: Performance graphs - they've changed!
24-06-2012 7:28 PM
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Quote from: jelv Pre the 21CN host links the graphs showing the drops made it easy to see which gateways were overloaded. It's practically impossible on these new graphs.
I was looking for these yesterday, a neighbour was only getting 1Mbit/s out of his 8Mbit line and I was getting my usual 7.15Mbit/s out of mine.
I was hoping to see if there was a clogged gateway following the troubles BT had overnight Friday but find them I could not.
I did think I was going a bit crazy
Re: Performance graphs - they've changed!
24-06-2012 7:34 PM
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Is there any way a user can see whether he is on Faraday1/2/3/4, Colindale1/2/3/4?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Performance graphs - they've changed!
24-06-2012 7:54 PM
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(I'd guess I'm on Faraday1 as I'm on ptn-ag03 20CN, and it seems to be Faraday from watching the browser status bar when running the BT Beta Speedtest and Faraday1 is the only listed for ptn-ag03 - but that won't work for all of them!)
Re: Performance graphs - they've changed!
24-06-2012 8:12 PM
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Re: Performance graphs - they've changed!
24-06-2012 9:35 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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