Paying the Bill
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Paying the Bill
18-08-2008 10:35 AM
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Went to update my credit card details (following your timely reminder ). You could make it a little easier please:
1. Modiify the check on the card start date: my current card expires on 31-Aug-08; the new one starts on 01-Sep-08. Putting that latter date in got "bounced" as it was in future - Yea, so's my next payment ???. Could you not check the card start date is before the next payment date, not "now"? I "faked" it by pretending the start date was 01-Aug-08 but strictly speaking, that is not correct. Yes, I know could have left it until after 01-Sep-08 but I wanted to it now, whilst it was on my mind. Also, I could have been going away and not able to update it between the card start date and my next payment date :(.
2. Could the "Update Card Details" do just that (i.e. update [=edit] them), not start from scratch? In case above I could have just changed two dates not re-enter the whole blooming thing thus doubling the amount of data to be entered and (in my case) probably quadrupling the chance of tupo :D.
As TESCO says, "every little helps"
Regards,
Ray.
Re: Paying the Bill
18-08-2008 10:40 AM
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Please consider registering on the Usergroup site and adding your vote. More votes give more weight to modifications
B.
Re: Paying the Bill
18-08-2008 11:13 AM
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Quote from: Barry Please consider registering on the Usergroup site and adding your vote. More votes give more weight to modifications
Thanks for the offer but no thanks :). I am unconvinced that having another line of communication like that adds value in non-contentious issues like this :(. Although I do appreciate that having a user site free from PN "censorship" is worthwhile at other times ;).
Regards,
Ray.
Re: Paying the Bill
18-08-2008 11:36 AM
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Quote from: BoneMan
Thanks for the offer but no thanks :). I am unconvinced that having another line of communication like that adds value in non-contentious issues like this :(. Although I do appreciate that having a user site free from PN "censorship" is worthwhile at other times ;).
Ah! But it can! If you go to the UserGroup site and the PUGIT Top5 forum topic, it may be a little clearer why. PUG has access to a small amount of development resource within Plusnet to elevate a number of issues such as this into the development process. Typically an entry in the Top 5 is relatively easy to develop, but not of sufficiently high enough priority to get into the main development plan.
The August 2008 list already contains PUGIT 426 as a proposed development
Over the past 6 months a number of such developments have been actioned. Your vote can count.
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Paying the Bill
18-08-2008 11:49 AM
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While Plusnet do host the community site, I can assure you that very few posts are ever removed from public view, and none of those removed are upon request from Plusnet due to a request for censure.
B.
Re: Paying the Bill
18-08-2008 12:45 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Paying the Bill
18-08-2008 1:28 PM
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Quote from: Barry And just to add a point on site "censorship" - on the Community forums, it is the forum moderators who are in control of postings, and not Plusnet.
B.
Sorry guys, when I said
- I meant the PUG site
Quote I do appreciate that having a user site free from PN "censorship"
Ray.
P.S. @Strat - If I signed out as "Les Paul", would I be barking up the right tree ;)?
Re: Paying the Bill
18-08-2008 9:21 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Paying the Bill
19-08-2008 10:36 AM
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I'm ambidextrous - I play both - but not at the same time
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