cancel
Showing results for 
Search instead for 
Did you mean: 

Page loading issues.

Devonian
Grafter
Posts: 1,854
Thanks: 1
Registered: ‎01-05-2011

Page loading issues.

I've been having loading issues the past few days.
Some sites work perfectly, where as others either give a Page not available error, which then loads on pressing refresh, and others wont load pictures unless I refresh.
I am currently using chrome, but I have tried explorer and get the same issues.
It also does the same on my other laptops/desk top.
I have ping under 35, around 14meg on the bt speedtest, and no packet loss showing up.
Any ideas?
28 REPLIES 28
Mayfly
All Star
Posts: 1,560
Thanks: 425
Fixes: 1
Registered: ‎04-06-2009

Re: Page loading issues.

I was just going to post the same. Some sites taking ages to load others OK, again using Chrome, my speeds are normal, ping 29
Devonian
Grafter
Posts: 1,854
Thanks: 1
Registered: ‎01-05-2011

Re: Page loading issues.

I did think maybe the floods are having something to do with it, but in my mind it would affect every page?
ITWorks
Superuser
Superuser
Posts: 2,107
Thanks: 756
Fixes: 9
Registered: ‎05-11-2008

Re: Page loading issues.

I am seeing the same thing, over the last few days. On chrome it says "resolving host" (bottom left of browser) then fails to load , i also get pages fail to load on IE and FF, its intermittent for me.
When a page fails to load for example www.bbc.co.uk/news , then try another browser same thing.
I currently have a fault on my line (nearly 6 weeks without progress, although PN are trying their best to sort it, no prizes for guessing who are at fault here) , so at first thought it was connected to that, but i have only had this problem for the last few days.
I tried jumping gateways a few times but made no difference to me.
Kind Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Page loading issues.

Are you using our DNS?  We've had some DNS slowdowns at peaktime over the past 3 nights which could cause it.
Kelly Dorset
Ex-Broadband Service Manager
Devonian
Grafter
Posts: 1,854
Thanks: 1
Registered: ‎01-05-2011

Re: Page loading issues.

Mike, that describes my problem to.
And like you, it has been the past few days.
@Kelly it's all different times of day and night for me.
30FTTC06
Pro
Posts: 2,286
Thanks: 108
Fixes: 4
Registered: ‎18-02-2013

Re: Page loading issues.

Plusnet dns-servers are a mess.... have a mooch here  http://community.plus.net/forum/index.php/topic,118268.304.html lodge a complaint there as well please.
ITWorks
Superuser
Superuser
Posts: 2,107
Thanks: 756
Fixes: 9
Registered: ‎05-11-2008

Re: Page loading issues.

@ Kelly , yes i am using PN DNS,  its also happening to me at different times of the day and night.
Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Page loading issues.

I reckon this should be sorted now.
Kelly Dorset
Ex-Broadband Service Manager
ITWorks
Superuser
Superuser
Posts: 2,107
Thanks: 756
Fixes: 9
Registered: ‎05-11-2008

Re: Page loading issues.

Kelly, what was the problem?
Kind regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Page loading issues.

DNS was performing very poorly for 3-4days.
Kelly Dorset
Ex-Broadband Service Manager
Devonian
Grafter
Posts: 1,854
Thanks: 1
Registered: ‎01-05-2011

Re: Page loading issues.

Fingers crossed.
Thanks Kelly, you're a star. (Don't leave)  Grin
Devonian
Grafter
Posts: 1,854
Thanks: 1
Registered: ‎01-05-2011

Re: Page loading issues.

Umm... upon pressing post on the above reply.. I had....
Check the picture.  Cheesy
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Page loading issues.

That's the Community site issue we know about (been around for a while, not really sure why it happens)
Kelly Dorset
Ex-Broadband Service Manager
Devonian
Grafter
Posts: 1,854
Thanks: 1
Registered: ‎01-05-2011

Re: Page loading issues.

I know... It just made me laugh. Wink
Oh the irony!